I have been here twice now for work. The first time I checked in and then walked about 300 meters to my room, but the key didn't work, I walked back, they re-programmed the key, I walked back again and the key still didn't work. Then they sent a staffer to unlock my door. I waited by the door for 10 minutes before she showed up. Then once she did, her scanner thing didn't work either. They gave me a new room, but was not happy to do all that back and forth and waiting.
The 2nd time.. I show up and my room is 24 degrees. I put AC on and set to 19... after 3 hours I checked and the room is still 24 degrees. I had been here before and used the thermostat before, so I knew it wasn't user error. I end up being awake all night not being able to sleep because of the heat. I had to go to work the next day with just 3-4 hours of sleep.