Lihat semua properti

Pelican Eyes Resort and Spa

Properti bintang 3.0
Hotel pegunungan di San Juan del Sur dengan 2 restoran, spa

Pilih tanggal untuk melihat harga

bulan Anda saat ini adalah January, 2025 dan February, 2025.
Januari 2025
Februari 2025

Galeri foto untuk Pelican Eyes Resort and Spa

3 kolam renang outdoor, dengan kursi berjemur
Kamar Double Standar | Brankas, didekorasi berbeda-beda, setrika/meja setrika, dan Wi-Fi gratis
Fasilitas properti
Studio Deluks, 1 kamar tidur | Area keluarga
Pemandangan dari properti

Ulasan

8,2 dari 10

Sangat bagus

Fasilitas populer

  • Transportasi bandara
  • Spa
  • Kolam renang
  • Bebas asap rokok
  • Parkir gratis
  • Fasilitas laundry

Fasilitas utama (12)

  • Layanan pembersihan kamar harian
  • Dekat pantai
  • 2 restoran
  • Spa layanan lengkap
  • 3 kolam renang outdoor
  • Tersedia sarapan
  • Layanan kamar
  • Ruang pijat/perawatan
  • Pusat konferensi
  • Antar-jemput ke bandara
  • Teras
  • AC

Untuk keluarga (6)

  • Anak-anak menginap gratis
  • Peralatan masak, piring, peralatan makan
  • Kamar mandi pribadi
  • Taman
  • Teras
  • Pembersihan kamar harian

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 4 dari 4 kamar

Lihat semua foto untuk Studio Deluks, 1 kamar tidur

Studio Deluks, 1 kamar tidur | Brankas, didekorasi berbeda-beda, setrika/meja setrika, dan Wi-Fi gratis

Studio Deluks, 1 kamar tidur

Unggulan

Teras
Dekorasi berbeda tiap kamar
AC
Kulkas
Direnovasi pada 2016
Kipas angin langit-langit
Kamar mandi pribadi
Pembuat kopi/teh
  • 7 meter persegi
  • Kapasitas 4
  • 1 king ATAU 2 queen

Lihat semua foto untuk Townhouse, pemandangan samudra

Townhouse, pemandangan samudra | Ruang keluarga

Townhouse, pemandangan samudra

Unggulan

Teras
Ruang makan terpisah
Ruang duduk terpisah
Dekorasi berbeda tiap kamar
AC
Kulkas
TV plasma
Direnovasi pada 2016
  • 23 meter persegi
  • Pemandangan laut
  • Kapasitas 4
  • 2 double

Lihat semua foto untuk Kamar Double Standar

Kamar Double Standar | Brankas, didekorasi berbeda-beda, setrika/meja setrika, dan Wi-Fi gratis

Kamar Double Standar

Unggulan

Teras
Dekorasi berbeda tiap kamar
AC
Kulkas
TV plasma
Direnovasi pada 2016
Kipas angin langit-langit
Kamar mandi pribadi
  • 9 meter persegi
  • Pemandangan laut
  • Kapasitas 4
  • 2 double

Vila, 2 kamar tidur

  • Kapasitas 6
  • 2 queen dan 1 tempat tidur sofa double

Properti serupa

2 kolam renang outdoor

TreeCasa Hotel & Resort

Kolam renang
Sarapan gratis
Spa
Transportasi bandara
9.6 dari 10, Sempurna, (56)
Harga sekarang Rp4.047.500
total Rp5.059.375
termasuk pajak & biaya lainnya
12 Jan - 13 Jan
TreeCasa Hotel & Resort
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Tentang kawasan sekitar

Peta
De la Parroquia 1 1/2 Cuadras al Este, San Juan del Sur, Rivas, 48600

Yang ada di sekitar

  • Pantai San Juan del Sur - 8 mnt jalan kaki
  • Pelabuhan San Juan del Sur - 13 mnt jalan kaki
  • Pantai Nacascolo - 12 mnt berkendara
  • Pantai El Remanso - 19 mnt berkendara
  • Playa Marsella - 24 mnt berkendara

Berkeliling

  • Managua (MGA-Bandara Internasional Augusto C. Sandino) - 153 mnt berkendara
  • Antar jemput bandara (biaya tambahan)

Restoran

  • ‪El Timon - ‬8 mnt jalan kaki
  • ‪La Tostadería - ‬6 mnt jalan kaki
  • ‪Dale Pues - ‬7 mnt jalan kaki
  • ‪El Social - ‬7 mnt jalan kaki
  • ‪Ding Repair Cafe - ‬5 mnt jalan kaki

Tentang properti ini

Pelican Eyes Resort and Spa

Di tepi samudra, Pelican Eyes Resort and Spa merupakan pilihan yang bagus untuk menginap di San Juan del Sur. Tamu dapat mengunjungi spa untuk memanjakan diri dengan pijat jaringan dalam, body wrap, atau facial, dan La Cascada, salah satu 2 restoran, menyajikan hidangan lokal dan internasional serta buka untuk sarapan, makan siang, dan makan malam. Daya tarik lain di hotel Gaya Mediterania meliputi 3 kolam renang outdoor, teras, dan taman.

Bahasa

Inggris, Spanyol

Sekilas

DONE

Ukuran hotel

    • 40 hotel
    • Diatur lebih dari 1 lantai
DONE

Saat tiba/pulang

    • Check-in mulai: 15.00; Batas waktu check-in: 21.00
    • Waktu check-out adalah tengah hari
DONE

Petunjuk check-in khusus

    • Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.
    • Resepsionis buka setiap hari pada pukul 06.00 - 22.00
    • Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in; resepsionis hanya beroperasi dalam waktu terbatas
    • Harap hubungi properti sebelumnya untuk mengatur prosedur check-in Anda
    • Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam 22.00
    • This property is a walking property with many stairs, and may not be suitable for guests with mobility issues.
DONE

Diperlukan saat check-in

    • Kartu kredit, kartu debit, deposit tunai diperlukan untuk biaya tak terduga
    • Kartu identitas berfoto yang diterbitkan pemerintah diperlukan
DONE

Anak-anak

    • Maksimal 2 anak usia 5 tahun atau ke bawah diizinkan menginap gratis jika tinggal di kamar orang tua atau walinya, dengan menggunakan tempat tidur yang ada
    • Tidak ada tempat tidur bayi
DONE

Hewan peliharaan

    • Hewan peliharaan tidak diperkenankan
WIFI

Internet

    • Gratis WiFi dan akses internet kabel di area umum
    • Gratis Wi-Fi di kamar
LOCAL_PARKING

Parkir

    • Parkir mandiri gratis di properti
    • Tempat parkir yang dapat diakses kursi roda di properti
    • Pembatasan tinggi berlaku untuk parkir di properti
DONE

Transfer

    • Antar jemput bandara atas permintaan ((tersedia 24 jam))*
DONE

Informasi lainnya

    • Properti bebas-rokok

Fasilitas properti

Makanan dan minuman

  • Sarapan siap masak (dengan biaya tambahan), setiap hari pukul 07.30–10.30
  • 2 restoran
  • Layanan kamar (jam tertentu)

Bepergian dengan anak-anak

  • Anak-anak menginap bebas biaya
  • Menu anak

Aktivitas

  • Pantai di sekitar
  • Rental sepeda
  • Panjat tebing
  • Berlayar
  • Selancar/boogie boarding
  • Rental skuter/moped
  • Ziplining

Bekerja jauh

  • Pusat konferensi

Layanan

  • Resepsionis (pada jam tertentu)
  • Bantuan tur/tiket
  • Layanan dry cleaning/laundry
  • Layanan pernikahan
  • Porter/bell boy
  • Kursi berjemur kolam renang

Fasilitas

  • Dibangun tahun 2004
  • Brankas di resepsionis
  • Taman
  • Teras
  • 3 kolam renang outdoor
  • Spa dengan layanan lengkap
  • Ruang pijat/perawatan
  • Gaya Mediterania

Fasilitas difabel

  • Jalur perjalanan yang dapat diakses kursi roda
  • Parkiran yang dapat diakses dengan kursi roda

Fasilitas kamar

Terhibur

  • TV kabel

Kenyamanan rumah

  • AC
  • Kipas angin langit-langit
  • Pemanas air untuk kopi/teh
  • Setrika/meja setrika (atas permintaan)

Yang bisa dinikmati

  • Patio
  • Didekorasi berbeda-beda

Menyegarkan

  • Kamar mandi pribadi
  • Shower
  • Perlengkapan mandi gratis

Tetap terhubung

  • Akses Internet nirkabel gratis
  • Telepon

Makanan dan minuman

  • Kulkas
  • Peralatan masak/piring/sendok garpu

Lainnya

  • Pembersihan kamar harian
  • Brankas

Fitur khusus

Spa

Tranquila Day Spa memiliki 1 kamar perawatan. Layanan mencakup deep-tissue massage, Swedish massage, facial, dan body wrap. Spa ini menyediakan aneka terapi perawatan, salah satunya adalah aromaterapi.

Spa buka setiap hari. Tamu di bawah 8 tahun tidak boleh masuk spa.

Tempat makan

La Cascada - restoran fine dining yang berada di tepi kolam renang ini memiliki spesialisasi hidangan lokal dan internasional dan menyajikan sarapan, makan siang, serta makan malam. Tamu dapat memesan minuman di bar dan menikmati makanan di luar ruangan (jika cuaca memungkinkan). Menu anak tersedia.
Bistro La Canoa - bar olahraga yang terletak di tepi kolam renang ini memiliki spesialisasi hidangan lokal dan internasional dan menyajikan makan siang serta santapan ringan. Tamu dapat menikmati bersantap di luar ruangan (jika cuaca memungkinkan). Buka setiap hari

Biaya & kebijakan

Fasilitas ekstra opsional

  • Internet dial-up tersedia di kamar tamu dengan biaya tambahan
  • Sarapan siap masak ditawarkan dengan biaya tambahan kurang lebih NIO 210 hingga 360 untuk orang dewasa, dan NIO 5 hingga 12 untuk anak-anak
  • Layanan antar-jemput bandara ditawarkan dengan biaya tambahan sebesar NIO 1200 per orang (satu arah)

Parkir

  • Batasan tinggi pada tempat parkir berlaku

Kolam renang, spa, dan gym (jika ada)

  • Anak-anak di bawah 12 tahun tidak boleh masuk kolam renang tanpa pengawasan orang dewasa.
  • Tamu di bawah 8 tahun tidak boleh masuk spa.
  • Reservasi diperlukan untuk layanan pijat dan perawatan spa dan dapat dilakukan dengan menghubungi properti menggunakan nomor yang ada pada konfirmasi pemesanan.

Kebijakan

Hanya tamu yang terdaftar yang boleh menginap di kamar.
Properti ini menerima kartu kredit.
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti. Kebijakan yang tercantum disediakan oleh properti.

Juga dikenal sebagai

Pelican Eyes
Pelican Eyes Resort
Pelican Eyes Resort San Juan del Sur
Pelican Eyes San Juan del Sur
Hotel Pelican Eyes
Pelican Eyes Hotel San Juan Del Sur
Pelican Eyes Resort And Spa Nicaragua/San Juan Del Sur
Pelican Eyes Resort Spa
Pelican Eyes Resort Spa
Pelican Eyes Spa Juan Del Sur
Pelican Eyes Resort and Spa Hotel
Pelican Eyes Resort and Spa San Juan del Sur
Pelican Eyes Resort and Spa Hotel San Juan del Sur

Pertanyaan umum

Apakah Pelican Eyes Resort and Spa memiliki kolam renang?
Ya, tersedia 3 kolam renang outdoor.
Apakah Pelican Eyes Resort and Spa mengizinkan hewan peliharaan?
Maaf, hewan peliharaan tidak diperkenankan.
Apakah parkir di properti ditawarkan Pelican Eyes Resort and Spa?
Ya, tersedia parkir parkir mandiri gratis.
Apakah Pelican Eyes Resort and Spa menyediakan layanan antar-jemput bandara?
Ya, antar-jemput bandara tersedia. Biayanya sebesar NIO 1200 per orang satu arah.
Kapan waktu check-in dan check-out di Pelican Eyes Resort and Spa?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 21.00. Check-out dilakukan pada tengah hari.
Apa saja yang dapat dilakukan di Pelican Eyes Resort and Spa dan sekitarnya?
Nikmati beragam fasilitas rekreasi terdekat seperti bersepeda, tur perahu, dan panjat tebing. Manjakan diri dengan perawatan di spa dan berenang di salah satu 3 kolam renang outdoor. Pelican Eyes Resort and Spa juga memiliki layanan spa dan taman.
Apakah ada restoran di dekat Pelican Eyes Resort and Spa?
Ya, ada 2 restoran di properti, dengan keunggulan bersantap alfresco, hidangan lokal dan internasional, dan taman.
Apakah Pelican Eyes Resort and Spa memiliki ruang outdoor pribadi?
Ya, setiap kamar dilengkapi dengan patio.
Seperti apa area di sekitar Pelican Eyes Resort and Spa?
Pelican Eyes Resort and Spa berada di pusat kota San Juan del Sur, hanya 8 menit berjalan kaki dari Pantai San Juan del Sur dan 2 menit berjalan kaki dari Gereja Saint John Pembaptis.

Ulasan Pelican Eyes Resort and Spa

Ulasan

8,2

Sangat Baik

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,2/10

Kondisi & fasilitas properti

Ulasan

10/10 Sempurna

Beautiful hotel
Beautiful hotel overlooking San Juan Del Sur. Great facilities, friendly staff. Good breakfast. Thanks for the room upgrade!
CR, perjalanan keluarga 3 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

gem Of a place but needs some better management
Wonderful location and foundation. Better management is needed to give a better overall experience. We stayed at one of the highest condos and were given an overview during check in about the pool and bar to enjoy it during stay. Unfortunately we found later that bar is only open for weekends. Very disappointed because we were struggling to get vegan and allergy friendly food there and had hoped bar menu might accommodate. Had sent a note ahead about our food restrictions but received no response. Luckily in San Juan del sur there are food places accommodating. Felt bad for the drivers since there’s few of them to ask to drive us to top rather than taking stairs since I had a broken toe. They really need more drivers - or clearer understanding of expectations Couldn’t use room upstairs to sleep since air conditioning didn’t work
Perjalanan 6 malam
Ulasan tamu Travelocity yang terverifikasi

6/10 Bagus

Beautiful Views... that’s about it.
We had a room that we need to get a ride up to in a truck, and Had to walk down a thousand steps to get down. The bar by our room was closed, no room service, so up and down. The beds not comfortable at all, and old dusty towels. Staff could care less that we were even there. the food was so-so, cocktails took about 30 minutes to get. I would not stay here again.
Perjalanan 4 malam
Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

Although the hotel is beautiful I would not recommend this to anyone. The hotel staff at the front desk were rude every single day. They should consider changing the people that they have working at the front desk. Since the moment we got there they were very unfriendly and made us feel unwelcome. The fact that the hotel is located at the to of the mountain is ok, we just had to depend on shuttles to get to the bottom part in order to get into town. The shuttle service ends at 10pm. We did not know that. We tried leaving past 10:20 pm and when I called the front desk they said “shuttle service ended at 10 pm.” I asked if they could call a cab for us and they said “we don’t have a number for a cab.” After this I expressed how unhappy I was because the gentleman was not willing to help us. He immediately called us a cab. This made me feel trapped as if I had a to follow a curfew. Besides that the hotel room did not have a blow dryer or iron. You have to call front desk to pick it up. That’s another shuttle drive to the front desk. The Shuttle drivers and maids are nice. The front desk people and the service at the restaurant are horrible. The place as beautiful as it is, well it’s just inconvenient. I will not reccoment to anyone and I won’t come back to this resort.
Perjalanan 6 malam
Ulasan tamu Orbitz yang terverifikasi

8/10 Sangat Baik

Wonderful views. Great location.
Short walk to beach and restaurants. Luggage delivery to rooms needs improvement as room access is too steep to permit self-carry or bellman style checkin. Delivery by back road via cheap is too slow.
Stephen, perjalanan 2 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Jorge L, perjalanan bersama teman 1 malam
Ulasan tamu Hotels.com yang terverifikasi

8/10 Sangat Baik

Nice room, good service and nice location.
We spent two nights at the Pelican Eye's Hotel, and were overall quite happy with our stay. The staff is friendly and speaks a reasonably amount of English, if you are not comfortable with Spanish. The location is great with a good view of the ocean - we even had the view from our bed (which was comfortable). Included breakfast is a bit above average and there are different options to choose from. However, all these niceties don't come for free; expect to pay more than double for drinks, beers (2.5 USD wo tax and tips) etc relative to other places. Also there are quite a lot of stairs to traverse if you want to get around by food - they do, however, provide free transport around the hotel grounds. They also offer shuttle services to surrounding beaches for 10 USD.
Kenneth, perjalanan romantis 2 malam
Ulasan tamu Hotels.com yang terverifikasi

8/10 Sangat Baik

Dejligt resort med god beliggenhed
3 overnatninger, med rigtig god service. Vi havde bestilt et standard værelse, og desværre var air condition enheden utroligt støjende. Hotellet sendte en medarbejder første aften, men han kunne desværre ikke gøre noget ved enheden. Næste dag talte jeg med receptionen, og de sendte en ny medarbejder op for at undersøge enheden, og samtidig tilbød de at flytte os til et andet værelse. De opgraderede os til den tilstødende villa. Utroligt flinkt og service minded personale, og god håndtering af problemet. Morgenmaden var inkluderet, men man kan ikke vælge alt på deres menu. Der står i velkomst brevet fra receptionen at man kan opgradere sin morgenmad ved at betale pris forskellen, men det kunne vi altså ikke. Om det var en fejl fra personalet, eller en fejl i velkomst brevet er uvist. Under alle omstændigheder så var morgen maden rigtig god, og kaffen ligeså !
christian, perjalanan romantis 3 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Trip of a lifetime
Such an amazing hotel - super clean, amazing facilities. But most importantly was how great the staff were. Krystal (sorry for not knowing the spelling of your name) - saved my butt; I left my bag at reception and was on the way to the airport - she called the taxi driver, and had staff hand deliver to me when we went back for it. Mucho gracias! You won’t be disappointed
Aaron, perjalanan 2 malam
Ulasan tamu Expedia yang terverifikasi

6/10 Bagus

Mixed Review
The hotel was quiet, the rooms were clean and comfortable and the staff were friendly. The water faucet in our shower broke and our AC didnt work so they gave us a very nice updrade. The shower in the upgraded room didnt work either. They didnt fix it. There is nothing going on. tThey didn't even play music and there was not a single person in sight. The second issue is the stairs. There were 288 stairs to walk up to get to our room! Yes, 288, and we weren't even at the top of the resort. There is a driver to drive you there if you want to tip him each time, but we were back and forth from our room and town alot and that would have been super expensive. The transportation to any local attraction is 10 times more expensive than any shuttle service in town, AVOID HOTEL PROVIDED TRANSPORT. Unless your pockets are super deep just don't do it. I consider the price of their transport to be the definition of price gouging. Our last night we decided to have dinner at the resort, (their food is SUPER expensive). My husband ordered filet mignon, which came out as folded over flank steak to make it look thicker. My lobster was way overcooked and the person working at the bar had to walk to the main bar (which is far) to get our food. Needless to say it was cold by the time we got it but we felt so bad for the guy that had to go pick it up down those stairs that we didn't complain. There are better places in town for much less money and you will probably be happier with one of those.
Brittany, perjalanan 6 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Great but Older.
In this area this place was a great place. Safety and accommodating was the strong points. This place is getting old and needs some upgrading and repairs. It is very nicely done, just older. Loved the bathrooms!
Ricky, perjalanan bersama teman 1 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Excellent hotel a beautyfull beach
The hotel es beautyfull, very near the beach but also very quiet and secluded, the view is amazing, the pools are so beautyfull, everything is high level I higly recommended, Oh and is also in a marvelous beach
Mick, perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Nice Place
Family hotel well located and good rooms. The restaurant's food is average and its price is expensive for the quality it offers. In food you must go to another place.
Arturo, perjalanan 2 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Nice hotel but under staffed.
Well appointed hotel situated few minutes from SJS. Spacious room. Under staffed and lacked attention to detail. Need to improve bedding experienced. Not enough pool towels.
Perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Great hotel and location.
The hotel is great. Set upon a hill on the outskirts of town but very easy to get to the central part of town (as it's a small town). The views are amazing and the hotel staff is wonderful. The food and drinks are good and the room was clean and comfortable. We would definitely come back and stay here again.
Monica, perjalanan 10 malam
Ulasan tamu Expedia yang terverifikasi

6/10 Bagus

Beautiful view of San Juan de sur beach
Disappointed by having no TV , terrible shower water meaning shower doesn't work normally. Inconvenient running up and down the room for dining . But still recommend friends to stay during vocation .
kenny, perjalanan 2 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

Hotel Staff not prepared to handle situations
I arrive around 6:00 pm, and in the reception there was a lady complaining that her cabin did not have A/C, I thought that was an isolated event, but it was not. My cabin did not A/C as well, and I had to wait almost like 2 hours until they told me they were going to give me another cabin, I do not understand why they had to wait almost 2 hours to decide that they were going to give me another cabin. Breakfast was a hold other dilemma, they ran out of food, and the lines were absurd.
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Our entire trip to Nicaragua was wonderful. We stayed at Pelican Eyes for 1 week, in a regular room. It was spacious, clean and comfortable. It afforded stunning views of the harbor and the town below. The food in the restaurant was very good, and reasonable priced by North American standards. The staff was friendly, and always ready to be helpful. Most had difficulty in speaking English, but between their limited capabilities and ours in Spanish, and with gestures, communications were good. Word of caution: there are no elevators, and the hotel is built in a mountain side. We had the second room from the reception area, and we had to climb 50 steps to our room. There were 240 steps to the uppermost rooms. Those steps are not adequately lit at night, so some caution should be exercised. The hotel is conveniently located, within walking distance of most anything in San Juan del Sur. We would return to this hotel if we were to come back to San Juan. Photos are view from our room, both daytime and sunset.
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Great place to stay and rest. Very close to town, but yet very private. We will b back again.
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

The best hotel in San Juan del Sur
Let's start by saying this: it's expensive and it's worth it. This is by far the very best hotel in San Juan del Sur (I've stayed at/visited almost all of them). The facilities are amazing. They have rooms and villas that are absolutely honeymoon material. They have three great pools and 2 restaurants (They let you drink in the pool, which I believe is absolutely amazing). The whole experience was great, only down side is that since it's SO BIG, you need a shuttle to get around, and if you go to the town (Where the bars are), they charge you $5 per trip. On the bright side, they also offer a shuttle that goes down to the town and then back to the resort every hour from 2:00 PM to 9:00 PM. So if you like to party hard all night, you'll have to get a taxi to get you back to the resort, otherwise you won't make it. Food at the restaurants was great, the staff was kind and the villa I stayed in was marvelous, try to get the Casa Sosiego if you can, if you don't like it, I dare you to send me a reply. You will love it here. Perfect for couples.
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Nice stay
Stay was great although there was a wedding the same weekend and pool and restaurant was closed in phase 2 (where I was staying) so you had to get them to come get you to bring you back to phase 1 on the other side of the property. This was a slow process sometimes. I wish that they had put me in phase 1 after knowing about the wedding. Also, the towels looked a bit weathered.
Ulasan tamu Hotels.com yang terverifikasi

8/10 Sangat Baik

Beautiful view of San Juan del Sur
The location was fantastic and the view was wonderful. However, I had booked two rooms requesting that they be close to each other but they were at opposite ends of the complex. One was a standard style hotel room and the other was a beautiful condo style accommodation. Room #1 had issues with bugs. There was a cockroach under the covers and the bathroom was full of ants. Maintenance came and sprayed, but it was still pretty awful. Room #2 was fine. Online and when we checked in we were told we would receive a complementary breakfast so we went to it and then they told us because we booked through Hotels.com that we didn't qualify and tried to charge us. They did the right thing by us and waved the bill because the knew they told us upon check in that it was included. The rooms are quite spread out and a shuttle was needed to get anywhere. They were very prompt in picking us up anytime we wanted go go anywhere. Overall it was a nice place to stay.
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Awesome!
Great spa services! I enjoyed the room as well. Everyone was nice and helpful. Food was good. I would go again and spend more time.
Ulasan tamu CheapTickets yang terverifikasi

2/10 Buruk

Comepletely disatisfied
No wifi for 2 days,telephone broken first day also.Hotel charges 10.00 for drinking water which is a plastic bucket and spigot with no lid!!! Booked king bed while standing at reception.Then was told not available.Saw maybe 10 guests, hotel was not even remotely fully booked? Why no king room available? Ocean view room was peek a boo thru the trees.Took 20 minutes to obtain 2 towels while at pool.We were the only 2 guests at the pool.Why so long of a wait? Had to ask 6 times for water at breakfast before receiving.Which included 2 trips to to the counter myself to ask.I could go on and on about how completely disappointed I am in this 1 star hotel which charges 4 star prices !!! I do not write reviews but was compelled by the lack of service and utter disregard by some of the staff.Would NEVER recommend this hotel !!!!!!! Save your money and stay anywhere else !
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