My City Hotel

Great location, right in the heart of town. Staff are all very cheerful and friendly. The rooms are spotlessly clean and comfortable. Breakfast was excellent with plenty of choice. Very nice pool terrace on the roof top.

I was there back in February this year - forgot to leave a comment - and my overall stay was great. The staff was very helpful and smily (like most people in Puerto de La Cruz actually), the room was clean and that pool on the roof, a real + ! I traveled solo for a last minute trip and chose this hotel because of its proximity to the city center and most of the landmarks. I wasn't disappointed, I got to walk to almost everywhere in Puerto de La Cruz which was on my list (Playa Jardin, Lago Martianez, etc.) - except for Teide volcano of course ;) (a must see by the way!) Close to the main bus station and nicely located for taxis too - if you want to travel to the next door cities (I recommend Playa Bollullo). Only negative point: There is no isolation at all. You hear everything coming from other people's room and from the street until late. I could hear my neighbour's TV and the loud lady being on the phone as clear as if they were in my own room - despite having my own TV on! After a long day out it may be bothering if you want to rest. So bring your hearplugs! And you can still ask the members of staff at the reception to call your noisy neighbours if needed, they'll gently ask them to lower it a bit, they are very helpful. I recommend this hotel if you're there to visit and walk a lot + for the rooftop's pool which has an amazing view and is so peaceful.

Had an amazing stay in the heart of Puerto del la cruz, tucked away from the resort this hotel is truly in the cultural center of the town. A clean and modern room and great shower. Fantastic views from its rooftop pool. I Would highly recommend and will definitely be staying again.

We had an amazing vacation and since we had a room facing a wall it says A LOT I still had a wonderful stay. Location is perfect in the lower Puerto de is Cruz, just off Plaza del Charco. Rooms are fresh, beds all new and comfortable. We slept well and I had no problem tucking the little one into bed at 8 pm. Bathroom is spacious and housekeeping works well. Breakfast area and reception area is bright and calm, but I don't recommend you sleep in as much will be out by then. Staff is helpful and knows good English. The pool area is small. That is actually a plus as it makes the sun panels sufficient enough to heat it to a somewhat comfortable temperature. The roof top sun- and pool area is really nice and certainly gives the hotel that little extra. I can gladly recommend this hotel and would certainly go back there myself. There are a few things to mention and possibly sort out. As the rooms on the lower floors facing the wall (book higher floors or with balcony!) gets little light it gets damp to an extent where for example towels won't dry sufficiently. This could be sorted with dehumidifiers in affected areas. Also I'd like notices put up about closing bathroom doors as the steem can set the fire alarm off (quite the wake-up call in the middle of the night!). And it would be nice if breakfast was refilled also with warm items during breakfast hours. We had a really nice and relaxing stay and I'd like to be back one day. Thank you!

Fabulous hotel just minutes away from the main square and the bus station. The seafront was no more than five minutes walk. Our room was a good size and very comfortable. Everything was very new and spotlessly clean. There was free wifi, TV, mini fridge and plenty of storage space. There was a walk in shower in the lovely clean bathroom. Breakfast was available but we didn't have it this time. The reception area was equipped with a coffee pod machine which was a really welcome touch. Staff were friendly and helpful and very cheerful. There was a pool on the roof and plenty of singers available. A great place to stay.