Hilton Memphis promised to comp me with 10,000 points for such a terrible stay and then went back on their promise and left me ghosted. Terrible stay, terrible service commitment. Probably said it to avoid a bad review, but didn’t follow through- would have worked. Instead they get a bad review…
- Power went out
- Water went brown after power outage- super nasty
- Broken Toilet, had to move rooms
- No temp controls worked
- Mold in rooms
- Systems went down consistently, could not order food
- Lower level toilets out of order
Overall worst hotel I’ve been in. Memphis is not a great place, this maybe the best in the area which is sad. Hilton do better!