Lubbock Christian University - 7 min drive - 6.6 km
Texas Tech University - 7 min drive - 8.9 km
Getting around
Preston Smith Intl. Airport (LBB) - 17 min drive
Restaurants
Rosa's Café & Tortilla Factory - 13 min walk
Chick-fil-A - 3 min drive
Whataburger - 3 min drive
Twin Peaks - 3 min drive
Sonic Drive-In - 2 min drive
About this property
Tru by Hilton Lubbock Southwest
At Tru by Hilton Lubbock Southwest, you'll be within a 10-minute drive of Texas Tech University. You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
98 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock
Frequently asked questions
Does Tru by Hilton Lubbock Southwest offer free cancellation for a full refund?
Yes, Tru by Hilton Lubbock Southwest does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Lubbock Southwest?
Yes, there's an outdoor pool.
Are pets allowed at Tru by Hilton Lubbock Southwest?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Lubbock Southwest?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Lubbock Southwest?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Tru by Hilton Lubbock Southwest and nearby?
Tru by Hilton Lubbock Southwest has an outdoor pool and a fitness center.
What's the area around Tru by Hilton Lubbock Southwest like?
Tru by Hilton Lubbock Southwest is located a short 15-minute walk from Water Rampage.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 26, 2024
Great service
The customer service was great! Alexis at the front desk was a life saver! She took care of my family during a family emergency! Thank you! (Hopefully i didn't spell your name wrong) Thank you!!!
John
John, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 25, 2024
Restroom floor dirty and poor water pressure shower barely had any pressure. Lighting in room poor light fixtures broke. Very disappointing.
Sylvia
Sylvia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
kevin
kevin, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 13, 2024
Cleanliness and Hospitality for the Win!!!
We had a good stay in this hotel. It was very clean, which is typically the most important issue for me. The breakfast was amazing (except one of the pancake machines was not working so the pancake line was very long). The staff were very kind and made us feel very welcome. My only complaint is the floor/ceiling is too thin. I could hear people walking and maybe even running most of the night. Very frustrating. However, I would probably stay here again because the customer service was very good!
Kamia
Kamia, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 6, 2024
Got a nice bruise and cut on my shin because someone took off the end cap of the bed and i ran into a part of the bed in the middle of the night.
James
James, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 30, 2024
William
William, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Armando
Armando, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
FRED
FRED, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Wendy
Wendy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
Wendy
Wendy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Brady
Brady, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Joel
Joel, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Melissa
Melissa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
Very accommodating, good positive staff.
Kevin
Kevin, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Sep 3, 2024
No soap on counter or shower, the wheels on the cart were flat very hard to push, Bent wheels, Michael was able to find us two bars of soap and delivered to room. Staff was amazing. Very dog friendly
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
Awesome hotel.
Very friendly staff. This hotel had a high class feel, while being very affordable. I requested an accommodation and was helped with out question.
Austin
Austin, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Aug 29, 2024
Only complaint is the air conditioner wasn’t working properly
Ana
Ana, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 28, 2024
MARK
MARK, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
No negative experiences
Hannah
Hannah, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Hugo
Hugo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
Affordable
Marcal
Marcal, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
Hotel is located near shopping and great resteraunts. Customer service is A1 at this hotel.
Heidi
Heidi, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
Aug 25, 2024
For the most part, it was a good stay. I would take off a star due to the AC being loud (vibrating noise) and the shower head spraying all over the place, but it was right for one night