Roberts Riverwalk Urban Resort Hotel

Properti bintang 2.5
Hotel tepi sungai dengan kolam renang outdoor, di dekat Kasino Hollywood di Greektown

Pilih tanggal untuk melihat harga

bulan Anda saat ini adalah December, 2024 dan January, 2025.
Desember 2024
Januari 2025

Galeri foto untuk Roberts Riverwalk Urban Resort Hotel

Kamar Standar, 1 Tempat Tidur King, Bebas Asap Rokok, pemandangan sungai | Selimut bulu angsa, brankas, meja kerja, dan ruang kerja ramah laptop
Lobi
Selimut bulu angsa, brankas, meja kerja, dan ruang kerja ramah laptop
Suite Presidensial | Area keluarga | Televisi layar datar 42-inci dengan saluran TV kabel dan TV
Bagian depan properti

Ulasan

5,6 dari 10

Fasilitas populer

  • Bar
  • Kolam renang
  • Tersedia kamar terhubung
  • Gym
  • Bebas asap rokok
  • Resepsionis 24/7
Fasilitas utama
  • Layanan pembersihan kamar harian
  • Restoran dan bar/lounge
  • Kolam renang indoor dan kolam renang outdoor
  • Pusat kebugaran
  • Layanan kamar
  • Pusat bisnis 24 jam
  • Ruang rapat
  • Layanan limo/towncar
  • Teras
  • Resepsionis 24 jam
  • Perapian di lobi
  • Brankas di resepsionis
Seperti di rumah sendiri
  • Tempat tidur lipat/tambahan
  • Tersedia kamar terhubung/bersebelahan
  • Saluran TV premium
  • Teras
  • Pembersihan kamar harian
  • Fasilitas penatu

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 10 dari 10 kamar

Executive Suites, 1 King Bed, Non-Smoking

Unggulan

Ruang duduk terpisah
AC
???
TV layar datar
Duvet bulu angsa
Tempat tidur sofa
Gorden/tirai kedap cahaya
Kamar mandi pribadi
  • 28 meter persegi
  • Pemandangan sungai
  • Kapasitas 4
  • 1 king

Kamar Standar, 1 Tempat Tidur King, Bebas Asap Rokok, pemandangan sungai

Unggulan

AC
???
TV layar datar
Duvet bulu angsa
Tempat tidur sofa
Gorden/tirai kedap cahaya
Kamar mandi pribadi
Pengering rambut
  • 19 meter persegi
  • Pemandangan sungai
  • Kapasitas 3
  • 1 king

Penthouse Room, 1 King Bed, Non-Smoking

Unggulan

Ruang makan terpisah
Ruang duduk terpisah
AC
???
TV layar datar
Duvet bulu angsa
Tempat tidur sofa
Gorden/tirai kedap cahaya
  • 46 meter persegi
  • Kapasitas 4
  • 1 king

Kamar Standar, 1 Tempat Tidur Queen, Bebas Asap Rokok

Unggulan

AC
???
TV layar datar
Duvet bulu angsa
Tempat tidur sofa
Gorden/tirai kedap cahaya
Kamar mandi pribadi
Pengering rambut
  • 19 meter persegi
  • Kapasitas 2
  • 1 queen

Suite Presidensial

Unggulan

Ruang duduk terpisah
AC
???
TV layar datar
Duvet bulu angsa
Tempat tidur sofa
Gorden/tirai kedap cahaya
Kamar mandi pribadi
  • 46 meter persegi
  • Kapasitas 4
  • 1 king

Riverview Deluxe, 1 King Bed, Non-Smoking

Unggulan

AC
???
TV layar datar
Duvet bulu angsa
Tempat tidur sofa
Gorden/tirai kedap cahaya
Kamar mandi pribadi
Pengering rambut
  • 23 meter persegi
  • Kapasitas 4
  • 1 king

Kamar, 2 Tempat Tidur Queen, pemandangan sungai

Unggulan

AC
???
TV layar datar
Duvet bulu angsa
Tempat tidur sofa
Gorden/tirai kedap cahaya
Kamar mandi pribadi
Pengering rambut
  • 23 meter persegi
  • Kapasitas 4
  • 2 queen

Kamar Standar, 2 Tempat Tidur Queen, Bebas Asap Rokok

Unggulan

AC
???
TV layar datar
Duvet bulu angsa
Tempat tidur sofa
Gorden/tirai kedap cahaya
Kamar mandi pribadi
Pengering rambut
  • 19 meter persegi
  • Kapasitas 5
  • 2 queen

Deluxe King, Non-Smoking

Unggulan

AC
???
TV layar datar
Duvet bulu angsa
Tempat tidur sofa
Gorden/tirai kedap cahaya
Kamar mandi pribadi
Pengering rambut
  • 23 meter persegi
  • Kapasitas 4
  • 1 king

Kamar Standar, 1 Tempat Tidur King, Bebas Asap Rokok

Unggulan

AC
???
TV layar datar
Duvet bulu angsa
Tempat tidur sofa
Gorden/tirai kedap cahaya
Kamar mandi pribadi
Pengering rambut
  • 19 meter persegi
  • Kapasitas 3
  • 1 king

Properti serupa

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Tentang kawasan sekitar

Peta
1000 River Place Dr, Detroit, MI, 48207

Yang ada di sekitar

  • GM Renaissance Center - 4 mnt berkendara - 2.3 km
  • Kasino Hollywood di Greektown - 4 mnt berkendara - 2.9 km
  • Ford Field - 5 mnt berkendara - 3.5 km
  • Little Caesars Arena (fasilitas olahraga) - 7 mnt berkendara - 4.8 km
  • Kasino Caesars - 7 mnt berkendara - 5.2 km

Berkeliling

  • Detroit, MI (DET-Coleman A. Young Municipal) - 19 mnt berkendara
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 32 mnt berkendara
  • Windsor, ON (YQG) - 33 mnt berkendara
  • Pontiac, MI (PTK-Bandara Internasional Oakland County) - 46 mnt berkendara
  • Stasiun Detroit - 15 mnt berkendara
  • Stasiun Royal Oak - 19 mnt berkendara
  • Stasiun Dearborn - 21 mnt berkendara

Restoran

  • ‪Tim Hortons - ‬10 mnt berkendara
  • ‪Wendy's - ‬3 mnt berkendara
  • ‪Bucharest Grill - ‬10 mnt jalan kaki
  • ‪Atwater Block Brewery - ‬6 mnt jalan kaki
  • ‪Bai MAI Thai - ‬3 mnt berkendara

Tentang properti ini

Roberts Riverwalk Urban Resort Hotel

Di Roberts Riverwalk Urban Resort Hotel, Anda akan berada 5 menit berkendara dari GM Renaissance Center dan Kasino Hollywood di Greektown. Tamu bisa bersantai di kolam renang outdoor atau kolam renang indoor, atau makan di Roberts Riverwalk, yang menyajikan sarapan, makan siang, dan makan malam. Fasilitas seperti bar/lounge, pusat kebugaran, dan teras adalah keunggulan lainnya.

Bahasa

Inggris

Sekilas

Ukuran hotel

  • 106 hotel
  • Diatur lebih dari 4 lantai

Saat tiba/pulang

  • Check-in mulai: 16.00; Batas waktu check-in: 23.30
  • Usia check-in minimal - 21
  • Waktu check-out adalah 11.00
  • Check-out lebih akhie tergantung ketersediaan

Pembatasan terkait perjalanan Anda

  • Lihat pembatasan COVID-19.

Petunjuk check-in khusus

  • Resepsionis akan menyambut tamu saat kedatangan
  • Properti ini tidak bisa melayani check-in pada larut malam

Diperlukan saat check-in

  • Kartu kredit diperlukan untuk biaya tak terduga
  • Kartu identitas berfoto yang diterbitkan pemerintah diperlukan
  • Usia minimal untuk check-in adalah 21 tahun

Anak

  • Tidak ada tempat tidur bayi

Hewan peliharaan

  • Hewan peliharaan tidak diperkenankan

Internet

  • Gratis WiFi di area umum
  • Gratis Wi-Fi di kamar

Parkir

  • Parkir mandiri gratis di properti

Informasi lainnya

  • Properti bebas-rokok

Fasilitas properti

Makanan dan minuman

  • Restoran
  • Bar/lounge
  • Layanan kamar (jam tertentu)

Aktivitas

  • Meja biliar
  • Golf
  • Rental/tur segway

Bekerja jauh

  • Pusat bisnis 24 jam
  • Ruang rapat
  • Ruang konferensi

Layanan

  • Resepsionis 24 jam
  • Layanan mobil kota/limusin
  • Layanan dry cleaning/laundry
  • Koran gratis di lobi
  • Penitipan koper
  • Layanan pernikahan
  • Rental sepeda

Fasilitas

  • 1 bangunan/gedung
  • ATM/layanan perbankan
  • Brankas di resepsionis
  • Area piknik
  • Teras
  • Perapian di lobi
  • TV di ruangan umum
  • Pusat kebugaran
  • Kolam renang outdoor
  • Kolam renang indoor

Fasilitas difabel

  • Akses kursi roda
  • Lift

Fasilitas kamar

Terhibur

  • Pemutar DVD
  • Televisi layar datar 42 inci
  • Saluran Saluran TV kabel premium

Kenyamanan rumah

  • Pengatur suhu (AC)
  • Pemanas air untuk kopi/teh
  • Setrika/meja setrika

Tidur nyenyak

  • Selimut bulu angsa
  • Tirai kedap cahaya
  • King tempat tidur sofa
  • Jam alarm
  • Tempat tidur lipat/ekstra (biaya tambahan)
  • Seprai linen

Menyegarkan

  • Perlengkapan mandi gratis
  • Pengering rambut
  • Disediakan handuk

Tetap terhubung

  • Meja tulis
  • Akses Internet nirkabel gratis
  • Telepon
  • Kursi kerja

Makanan dan minuman

  • Kulkas (atas permintaan)
  • Microwave (atas permintaan)

Lainnya

  • Pembersihan kamar harian
  • Brankas
  • Tersedia kamar terhubung

Fitur khusus

Tempat makan

Roberts Riverwalk - bistro ini menyajikan sarapan, sarapan siang akhir pekan, makan siang, dan makan malam. Tamu dapat menikmati minuman di bar.

Biaya & kebijakan

Deposit refundable

  • Deposit: USD 100.00 per masa menginap

Biaya pokok

Berikut biaya yang akan dikenakan oleh properti saat check-in atau check-out. BIaya mungkin termasuk pajak yang berlaku:
  • Biaya resor: USD 18.00 per orang, per malam
  • Biaya masuk resor termasuk:
    • Akses ke pusat kebugaran
    • Akses ke kolam renang

Fasilitas ekstra opsional

  • Check-out terlambat dapat dilakukan dengan biaya tambahan sebesar USD 50.00 (tergantung ketersediaan)
  • Microwave disediakan dengan biaya USD 25 per hari
  • Lemari es disediakan dengan biaya USD 25 per hari

Anak-anak & tempat tidur tambahan

  • Tempat tidur lipat disediakan dengan biaya USD 25 per malam

Kebijakan

Properti ini memiliki kamar yang terhubung/bersebelahan, yang tergantung pada ketersediaan dan bisa diminta dengan menghubungi properti menggunakan nomor yang ada pada konfirmasi pemesanan.
Properti ini menerima kartu kredit dan kartu debit. Tidak menerima uang tunai.
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti. Kebijakan yang tercantum disediakan oleh properti.

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Pertanyaan umum

Apakah Roberts Riverwalk Urban Resort Hotel menawarkan pembatalan gratis untuk refund penuh?
Ya, Roberts Riverwalk Urban Resort Hotel memiliki harga kamar refundable penuh yang tersedia untuk dipesan di situs web kami. Jika Anda memesan harga refundable, pemesanan ini dapat dibatalkan hingga beberapa hari sebelum check-in tergantung kebijakan pembatalan properti. Cukup pastikan untuk membaca kebijakan pembatalan properti ini untuk syarat dan ketentuan pastinya.
Apakah Roberts Riverwalk Urban Resort Hotel memiliki kolam renang?
Ya, ada kolam renang indoor dan kolam renang outdoor.
Apakah Roberts Riverwalk Urban Resort Hotel mengizinkan hewan peliharaan?
Maaf, hewan peliharaan tidak diperkenankan.
Apakah parkir di properti ditawarkan Roberts Riverwalk Urban Resort Hotel?
Ya, tersedia parkir parkir mandiri gratis.
Kapan waktu check-in dan check-out di Roberts Riverwalk Urban Resort Hotel?
Check-in mulai pukul: 16.00; Batas waktu check-in pukul: 23.30. Check-out dilakukan pada 11.00. Check-out diperpanjang tersedia dengan biaya sebesar USD 50.00 (tergantung ketersediaan).
Apakah Roberts Riverwalk Urban Resort Hotel memiliki kasino di dalamnya?
Tidak, hotel ini tidak memiliki kasino, namun Kasino Hollywood di Greektown (4 menit berkendara) dan Kasino MotorCity (7 menit berkendara) keduanya berada tidak jauh.
Apa saja yang dapat dilakukan di Roberts Riverwalk Urban Resort Hotel dan sekitarnya?
Roberts Riverwalk Urban Resort Hotel memiliki kolam renang outdoor dan pusat kebugaran, serta area piknik.
Apakah ada restoran di dekat Roberts Riverwalk Urban Resort Hotel?
Ya, ada restoran di properti, Roberts Riverwalk.
Seperti apa area di sekitar Roberts Riverwalk Urban Resort Hotel?
Roberts Riverwalk Urban Resort Hotel berada di sungai di Rivertown, 3 menit berjalan kaki dari Detroit Riverwalk dan 8 menit berjalan kaki dari The Aretha Franklin Amphitheatre.

Ulasan Roberts Riverwalk Urban Resort Hotel

Ulasan

5,6

6,2/10

Kebersihan

6,2/10

Staf & layanan

5,4/10

Kondisi & fasilitas properti

Ulasan

2/10 Buruk

Don't let the view fool you, Pass on this hotel,
Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
Perjalanan romantis 1 malam
Ulasan tamu Hotels.com yang terverifikasi

4/10 Lumayan

It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am. Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
Perjalanan 2 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

John, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD Several guest had no heat!
Perjalanan 1 malam
Ulasan tamu Travelocity yang terverifikasi

2/10 Buruk

Management issues at Roberts Riverwalk
This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
John B, perjalanan romantis 7 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
Waylon, perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

I paid money for that?
We stayed at Roberts River walk Detroit MI so we could attend the Sunday Night last football field at Ford Field. Our room was still not available when we left to go to game at 6:30pm. We had to get ready in my sister in laws room. When we got back at 12:30am and went to our room, we discovered that the toilet wasn't working and had to be moved to another room (how did house keeping miss that?). They specifically asked at check in (which took 40 minutes), 'You booked through a 3rd party, didn't you?' I was very disappointed.
Bethany, perjalanan bersama teman 1 malam
Ulasan tamu Hotels.com yang terverifikasi

4/10 Lumayan

Vicki, perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

Perhaps the hotel is normally of higher quality, but during their renovations the room was very uncomfortable. Additionally, it was clear that the room I was placed in had not been used or cleaned in some time. Lastly, it took nearly a full hour in line for check-in before I was able to get keys to my room (I was only the fifth person in line on Saturday afternoon). If you purchase an upgrade to a river-front room, this location may be worth the cost. Otherwise, save the money and find another hotel.
Perjalanan 2 malam
Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

broken glass in parking lot took hours for water in shower to drain not enough electrical plugs road to hotel in poor condition not enough towels no extra rolls of toilet paper no tissues wifi and tv reception poor dark hallways
M, perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

Don't do it!!
It was probably the worst place I had ever stayed! No air conditioning, VERY rude manager (I actually felt awful for the employees trying their best), and the place is soo run down!
Meegan, perjalanan romantis 1 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

Everything was terrible! Hotel is very old and everything in it is old or very cheap. We have a “suite”, it just means they crammed a loveseat in the room. Getting a room with air conditioning is a 50/50 gamble. In the room: no hand towels, no Kleenex, no drinking cups, minimal coffee maker but no coffee, no cups, no sugar, no creamer, stir sticks, every time you leave the room your key entry won’t work. No working phone in the room. Room is very damp and we haven’t even taken a shower, no exhaust in the bathroom, and the overhead fixture is now only an exposed bulb. Check in is not until 4pm, no exceptions!!!! This was the worst experience regarding a hotel and we are in our late 60’s. Highly recommend you don’t stay here or in this bad section of Detroit.
Perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

This was one of the worst experiences I have ever had at a hotel. We arrived at 1:30 to check in, the front desk said the system was down after waiting for an hour so she handed out numbers for people. Her shift ended and a new worker came in and had no difficulties with the system. However, the first lady didn't tell him about the 8 other people in line, we ended up waiting a total of 3 hours to check in. The room was dirty, service was terrible. They handed out duplicated keys for rooms so people were walking into other people's rooms - two people got robbed while we were there. They handed out a parking pass and said "it's not safe but here you go." I would not recommend this hotel to anyone.
Miranda, perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

Computer system was down during peak check in time on Saturday afternoon. People were lined up out the door waiting to check in. Took about 1.5 hrs. Hotel also processed a $100 incidental charge on my credit card that I had to call and have a credit issued. Beautiful facility, hope they can overcome these operational issues. Staff were holding up quite well despite the enormous stress of the situation.
Steve, perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

We arrived at 3:30pm for check-in and waited two hours in line before we were able to check-in. There was one employee working the front desk until 4:15pm. We were told the room had no a/c. This would not have been a problem as it was a cold day, however our room was on the first floor near the hotel entrance, so noise and safety were an issue while having the windows open. We requested a different room but were told they were booked full. In order to try to get another room they would have to cancel our current reservation and we would have to try to call to get another. We had already waited for two hours and had no choice but to take it. The employee commented he knew there was gong to be long check in processes because he had looked ahead on the schedule and saw how booked the hotel was. Sounds like terrible management. They left their two employees out to the wolves. Everyone was complaining. Our room didn’t have a/c nor a remote control for the television. There was a used condom behind one of the night stands which was only found looking for the television remote. There is also an $18 fee for the pool etc that was not mentioned on Expedia.
Jamie, perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Roberts hotel review
Suite was large and airy. Lots of windows. Staff was friendly. Great views of the river. Pool was clean.
Perjalanan bersama teman 1 malam
Ulasan tamu Hotels.com yang terverifikasi

4/10 Lumayan

It's An Older Huge Piece Of Property.It Has Large Rooms Which Needs A lot Of Updates. It Has Good Bones. I Can Tell It Was Really Grand In Years Gone By. It Can Be Grand Again. And The Beauty Of It Also Is The Riverfront Is Right Outside Your Window, If You Have A Room On The East Side Of The Building. Or You Can Walk Out The Door, Find A Seat And Enjoy The View. Did I Mention, That Canada Is Across The Way. My Opinion, The Owner Of This Gold Mine Needs The Right Investors, Who Are Willing To Go All In, To Make This Place Grand Again. They Need A Large Staff, With A lot Of Experience In Hospitality. This Place Is Too Massive To Only Have A Skeleton Crew! The People That's Hired To Make Sure The Air Is Running Properly! Unfortunately, I Had To Go To Another Hotel. Because The Ceiling In My Run Was Leaking.so I Was Disappointed, Hot and Tired. I Did Get My Refund Right Away. Thank You! Lastly With All That Said, I Will Not Bash This Hotel. I Believe It Still Has Many Years To Be Great! And Offer A Really Nice Place To Stay. Things Need To Be Put In Place To Bring This Into A Reality (Fruition). If I Had The Money Right Now, I Would Love To Buy It. Before I Checked Out, I Was Thinking About How I Would Decorate. I Would Blend In The Nostalgia Of This Place In A Fresh Look. Each Floor Wood Have A Different Theme With Nice Colors And Décor. I Would Take Out (Urban) And Replace It With Grand! That's The Level In Which This Property Should Be Envisioned....
PeggyGray, perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

6/10 Bagus

The Room was horriblr but had a good view, Phone did not work, chair looked like a angry tiger had clawed it
Perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

Will never stay there again
I was not satisfied with the room it was not clean . The bathroom had a used towels on the sink when we got there , and a used tiowel was laying on the bed .
kevin, perjalanan romantis 1 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

Worst maintenance & response.Highly Not recommend
Worst maintenance and response. Highly Not recommended
sai venkatesh, perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

Very deceiving place. Was very dirty. Beds were very uncomfortable. ABSOLUTELY NO AIR CONDITIONING!! They offered to give us 2 fans in exchange. The rugs were very dirty and nasty. Our bathroom was a mess, with garbage still laying around, clearly the rugs were not vacuumed. Our tub would not drain, and also back washed with all sorts of nasty hair filling our tub. My daughter and husband have suffered bed bug bites. ABSOLUTELY NO WIFI in the hotel, except in the lobby. Very poor and deceiving place, yet they want you to pay a RESORT FEE, which in very fine print does it state they want 18 dollars per person.......Was very upsetting for my family. When asked if we can have our money returned, we were told to call the toll free number and that it would be days before we get anything returned to us. I have yet to write a letter to the Better Business Bureau to have this hotels operating license revoked......What a freaken terrible joke this place really is!!!! PLEASE do not stay here.......terrible, terrible, terrible
Roxanne, perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

PLace Needs Work
I think the Hotel some day will be a nice place to stay but they are in Renoivations - Air Conditioning did NOT work in 75% of the rooms - We had to pay an $18.00 charge for a Pool - Conventions and another fee that would not be happening there in the shape of the Hotel - They booked double people in rooms which got a little scary If the Management will work harder and get more completed it will be good - Now it is not worth the stay
Marsha, perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

The Shining (for real)
Basically the hotel in The Shining, had no air conditioning, no towels, bar was always closed, TV's didn't work, phones to call the front desk were broke, everything was either broken or missing. When we checked in there was a sign that said back in 5 min, next day back in 30, when they did show up the girl said don't answer the door if somebody knocks, call the front desk first to see if it's legit, check your toilets and faucets to see if they work, cops knocked on our door when we got to the room, couldn't call the desk cause phone was broke, used my cell, said somebody smelled weed, he was gonna bust the door down, found out it was the people 5 doors down and they we're bringing the drug dogs in, it was 90 degrees in our room and had to open the windows just to breath, bed sheets were the only thing semi- clean in the hotel. I booked this hotel cause it looked historical and was by the riverwalk. But the riverwalk was the only good thing about this hotel. The worst hotel I've ever been to in my entire life. I would have rather slept outside and possibly have gotten robbed. They said they were fixing to do a 5 million dollar rennovation ...yeah 5 million wouldn't even fix the plumbing and air conditioning in this building. or replace the carpet and clean this place. When I finally got towels so we could shower, another guest said "oh u got towels!" ..."we couldn't get any so we used our bed sheets."...stay away from this place, I'm sure it's haunted too.
Perjalanan bersama teman 2 malam
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2/10 Buruk

Perjalanan 1 malam
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2/10 Buruk

The TV did not work, some lamps did not work, the tub was dirty, house keeping did not leave new towels but took the dirty one and when the air-condition came on it was so loud that it woke me up every time. I spoke with six staff about my issues and nobody seem to care. Not one issue was resolved.
Jute, perjalanan 2 malam
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