Sheraton Orlando Lake Buena Vista Resort

Close to everything. Clean and very nice room. Staff were very friendly

When I checked in the reception said ok great everything is paid for except for the parking. My folio only started that when I got it later that evening. When I went to check out they they advised me there was the resort fee of an additional $24. So the “deal” I got wasn’t such a great deal in the end, very misleading at check in. They should have disclosed it at that time. The toilet was leaking on the bathroom floor. The A/C unit worked alright but was noisy and you could hear water or the coolant running in it whenever it turned on. Overall disappointing.

We had a pool side 2nd floor room and it was noisy. If your a early to bed person I would not recommend this room type. We heard people talking loudly until the curfew of 11pm. Otherwise the room was good.

Close to everything and very good experience

This was definitely a case of the pictures looking better than reality. The hotel felt a bit run-down and basic, not what I'd expect with a Sheraton. The front desk staff weren't overly friendly, certainly didn't go out of their way to make you feel welcome. The room was clean but did not feel very cozy (we had a family suite). The pool area was fine but the hot tub water looked a little green... I would not go back if we were to return to the area.