6/10 Bagus
26 Januari 2025
Some Good, Some Bad
StayPineapple has a "cute-hip" motif that is nice. Bright colors throughout; bar and grill on the first floor. Big problem: I was there on a very cold winter day, and the window was leaking cold air so badly that I had to stuff it with the extra pillows and the extra duvet. Upon letting the guest service supervisor know (not to do something about it right away, but to fix for future guests), he shrugged and said "well, it is a 100-year-old building." There are plenty of 100 year old buildings that don't have freezing air coming in.
Also: a Wake-up call I requested for my final morning never came. The alarm on my phone worked, but this request was a backup. Not good.
The person who checked me in was very friendly and helpful.
This hotel should also be more transparent about the $25/day "amenity service" it charges. I found out about it upon check-in.
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