The Bostonian Boston

Second timers, this is a great place in all aspects. Thanks Nick for the advice, free water and jovial banter.

It was a nice stay, although it mentioned me and my partner would have balcony access we did not. There was no microwave and no breakfast available which may be due to COVID. I was also not aware of service fees but once asked they informed what the fees were for.

We checked in on a Monday night and the check in went smoothly. Parking was a hassle as the street the parking garage was on was closed so i had to the wrong way down a one way to get in ! Unfortunately the Hard Rock Cafe directly across the street closed at 8pm. We managed to find a restaurant around the corner which is a perk of the hotel as everything is close ! The balcony off of the living room is a bit tiny, but the city view is spectacular! The king size bed was super comfy and my gf loved the powder room between the hallway and the bathroom! The shower stall was huge and very modern! My only complaint was the lack of a mini fridge and a microwave. The only fridge had drinks that were added to to your bill if you took one , which of course we didn't 🙂 Overall it was a great hotel for dining and shopping in Quincy Market and being in the heart of the North End!

Lady @ check in was rude! Made us wait to check in it was after 3. Outlet in bathroom areas didnt work. Toothpaste spit on wallpaper next to sink.

Check in was great. Biggest issue was with room. Tv and phone did not work (turns out the outlet was dead) and the AC unit didn’t work properly. Room temperature could not be adjusted which lead to a hot, uncomfortable sleep.

We had a wonderful stay at the Bostonian Boston. Checking in was fast and friendly. The room overlooked Fanieul Hall and the Boston skyscrapers and was clean and comfortable. This hotel is located right in the middle of everything you will want to do on a Boston vacation. My only complaint about the hotel is there was a pile of dirty towels in a closet which was removed immediately after I told the front desk clerk. The restaurant and room service and valet service was not operating because of the pandemic...but this was no big deal. We still managed to have a nice vacation and visit with family. We will stay at the Bostonian again when visiting Boston.

Staff very attentive

This was during the Covid-19 scare so probably not their usual service. We were charged the same for a room but had no daily linen, bath, coffee, or trash service. For the price, one would expect queen beds opposed to double beds. Bucket of ice was btought up when requested. The front desk was polite and helpful.

Great check in BUT ice was slow to difficult to get/ask for, rattling the mini frig seemed to charge us automatically. Customer service DURING the stay was slow to disappointing. The room phones didn't work. We had to call from the outside to get a hold of the front desk.

A long lovers weekend. The hotel is fantastic. Clean as a whistle, house keeping on demand. Everything great about downtown is within three easy walking blocks. Bed was great, view awesome on 5th floor. Not a single complaint. The staff atnthe front desk were all accommodating, friendly, and helpful. Highly recommend, and would repeat.