Fairmont Dallas

The hotel was very nice, the staff was very helpful. The only issue we had was the AC in our first room did not cool, after 3 hours we were moved to another room. Even though it did not completely cool off as much as we would like, it was much better. Loved the pool area.

The hotel was as I remembered it! Friendly staff and great room!

Unfortunately, when we arrived we were told they did not have the King room available that we booked. Only a double room. They made no concession for this. Also, This hotel has a little age to it. The room had a musty/mildew smell as well as the bed pillows. It would not be my first choice of hotels in Dallas.

We loved the pool area, beautiful, and terrace especially in the evening. One night they locked it off which was a little disappointed. My husband and i love the evening skies. The service was so kind and helpful. The Hotel was very covid safe and precautions were enforced. The room was ok, but we were made to stay in the very small outdated room. Nothing like the pictures on the app. When questioned they said the east wing was closed where the bigger updated rooms were. The rooms won't be cleaned unless we were there 3 days, in which that was new. We spoke tona few other people staying and they also complained about the extremely small room, one other couple said they have been coming to this Hotel over 8 years. I understood the situation being Covid. Although the restaurant n gym was closed, and small rooms. It was otherwise lovely. We will return later once we can get the bigger rooms.

It was a beautiful hotel. I had surgery and spent a lot of time walking at all hours of the night and every employee I came in contact with was so very kind and accommodating. 10/10 will stay there again.

Hotel property was exceptional for the most part. First night we had to get security involved because of other guests BANGING on walls. Nothing was done that we were ever made aware of. Also, if im expected to pay almost $40 per night for valet parking (plus tips), i dont want to wait for my vehicle for over 30 minutes after i called ahead to have my vehicle waiting. This happened because someone at the Valet station dropped the ball.

This place is wonderful. The valet are great and the view is amazing

Beautiful hotel in the perfect location. Walking distance to many downtown venues and restaurants. Highly recommend!

We were quite pleased with the Fairmont Dallas. The quality of service and surroundings was excellent.

Amazing service throughout the hotel. I had a great dinner (vegan options) and the breakfast buffet was extremly good, and the service in the restaurant was superior. I would recommend and will stay here my next trip to Dallas.