2/10 Buruk
31 Desember 2024
Worst stay I’ve had near Fullerton
I'm really not sure what's going on with this property, but this really was a terrible experience. Upon arrival, I was told the WiFi would be $30/night (unclear if that was true, in the end). In the room: dirty toilet; no shower curtain; dysfunctional climate control (heating/AC); broken deadbolt; lamp shade on one side of the bed looked like it had been punched in; dirty water from both the kitchen and bathroom sinks; toilet didn't flush properly. No towels in the gym on 2 of 4 visits. Equipment wasn't properly set up. Front door of the lobby was broken when I was leaving. Service only if you call the front desk — but still we have the 'make up my room' magnets on the door like relics from when the system was easier? No service at all over New Years (I assume they're going to be short staffed?). Really, I've stayed at a dozen hotels around Fullerton and all of them have been significantly better than this. Will never stay here again, and I recommend others give it a miss.
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