6/10
This hotel is basically OK. However, we had two serious issues with our 1-night stay the night of May 2, 2025.
1. We wanted to turn off the A/C as it was very noisy. We were not able to turn it off using the thermostat control panel in the room. We called the front desk, and they said the A/C needed to be unplugged. They offered to unplug it for us (it’s 220V) but we did it ourselves. We plugged it back in in the morning, but again, the thermostat didn’t control it, so it wouldn’t turn on.
2. At around 12:40 AM, our door (214) was opened by what we think was the front desk staff person along with other guests, waking us. They apologized for the intrusion (there was no knock or other notice before the door was opened). The following morning, our keys didn’t work. The morning desk person was friendly and helpful, but had to come up to our room to open the door with the master key. She guessed that the battery in the door lock had died. In any case, the whole episode was disturbing and time consuming.
Stephen
Perjalanan keluarga 1 malam