6/10 Bagus
28 Januari 2025
The door was really hard to close thanks to the door hinges was breaking on the door and front desk did not offer to change rooms. We only had one towel and 2 washcloths when we arrived and it was 2 adults and 2 kids. Went to the front desk & they said none was clean but they will send some up. Next day still no towels,went to the front desk and they had some in the back & gave us some. The pool was ice cold and waterfall did not work, something was wrong with the water system they explained. The only reason that we went to the hotel was for the pool. The whirlpool was open but no room since the pool was ice cold no one was in the pool but 12 ppl in the whirlpool with a 5ppl max was the reason. The staff was nice and polite, love the free drink and snacks feom 5-7pm but i was just disappointed that It wasn't like the first time we came in June.
Brandy
Brandy, perjalanan keluarga 2 malam
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