Overall, we had a very nice stay. I was disappointed that our only window was frosted glass, so we had no way to look outside. I didn’t like that, and had never seen that before throughout all of the hundreds of hotels I’ve stayed at. Also, the walls were bare, which gave a the room a cold, and less than cozy appearance and feel. I needed body lotion when I arrived, and thought for sure there would be a small bottle in the bathroom, but apparently Hyatt Place does not provide that-but you should.