6/10 Bagus
6 Januari 2025
Just so-so, not very clean and needs maintenance
We had several issues during our stay. Mostly surrounding cleanliness and disrepair in our room. First, we booked a suite with two queen beds and a pull out sofa. We were put in a suite with two full beds and pull out sofa. The beds were too small for our kids to share, so we opted to put them on the pull out sofa. Upon pulling out the bed, we noticed a sizable stain, hair, and an empty soda bottle. Obviously this wasn’t touched by the cleaning staff. There were also several other places that obviously were not cleaned - coffee drips on cabinets, etc. There was only one remote for the two TVs. We were also provided with just a tiny bit of toilet paper and no back-up roll. We texted the front desk who had checked in earlier with us and they didn’t respond until the next day. The sink in the bathroom didn’t drain well, and would fill up with water when using it. There was rust and mold/mildew in the bathtub. Parking is also $15 a night, which wasn’t disclosed in the listing. There is only one bank of elevators and it was crowded when we stayed so we were waiting 5+ minutes every time we used it. There are no stairs to take you up to the 2nd floor, so we couldn’t even skip the elevator. Overall, we were okay in this room, but we were not impressed with our stay here. Cleanliness and elevator being the major downsides.
Jen
Jen, perjalanan keluarga 2 malam
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