Lihat semua properti

DoubleTree by Hilton Hotel Vancouver

Properti bintang 4.0
Hotel pinggiran kota di Vancouver dengan kolam renang indoor, restoran

Pilih tanggal untuk melihat harga

bulan Anda saat ini adalah January, 2025 dan February, 2025.
Januari 2025
Februari 2025

Galeri foto untuk DoubleTree by Hilton Hotel Vancouver

Seprai premium, selimut bulu angsa, bantalan ekstra lembut, dan brankas
Suite, 1 kamar tidur | Area keluarga | Televisi LCD 39-inci dengan saluran TV kabel dan TV
Suite, 1 kamar tidur | Area keluarga | Televisi LCD 39-inci dengan saluran TV kabel dan TV
Eksterior
Resepsionis

Ulasan

7,8 dari 10

Bagus

Fasilitas populer

  • Kolam renang
  • Parkir gratis
  • Bar
  • Transportasi bandara
  • Gym
  • Ramah hewan peliharaan
Fasilitas utama
  • Layanan pembersihan kamar (atas permintaan)
  • Restoran dan bar/lounge
  • Kolam renang indoor
  • Tersedia sarapan
  • Antar-jemput bandara gratis
  • Pusat kebugaran 24 jam
  • Bathtub spa
  • Layanan kamar
  • Pusat bisnis 24 jam
  • 2 ruang rapat
  • Teras
  • Resepsionis 24 jam
Untuk keluarga
  • Anak-anak menginap gratis
  • Boks/tempat tidur bayi gratis
  • Microwave
  • Kamar mandi pribadi
  • Saluran TV premium
  • Teras
Harga sekarang Rp1.965.746
total Rp2.208.503
termasuk pajak & biaya lainnya
11 Jan - 12 Jan

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 9 dari 9 kamar

Lihat semua foto untuk Kamar, 2 Tempat Tidur Queen, akses difabel, bathtub (Hearing)

Seprai premium, selimut bulu angsa, bantalan ekstra lembut, dan brankas

Kamar, 2 Tempat Tidur Queen, akses difabel, bathtub (Hearing)

Unggulan

AC
Tempat tidur bayi gratis
Kulkas
TV LCD
Seprai antialergi
Gorden/tirai kedap cahaya
Seprai kualitas premium
Duvet bulu angsa
  • 34 meter persegi
  • Kapasitas 5
  • 2 queen

Lihat semua foto untuk Kamar, 2 Tempat Tidur Queen, Bebas Asap Rokok

Seprai premium, selimut bulu angsa, bantalan ekstra lembut, dan brankas

Kamar, 2 Tempat Tidur Queen, Bebas Asap Rokok

Unggulan

Ruang duduk terpisah
AC
Tempat tidur bayi gratis
Kulkas
TV LCD
Seprai antialergi
Pillow-top
Duvet bulu angsa
  • 34 meter persegi
  • Kapasitas 5
  • 2 queen

Lihat semua foto untuk Suite, 1 kamar tidur

Suite, 1 kamar tidur | Area keluarga | Televisi LCD 39-inci dengan saluran TV kabel dan TV

Suite, 1 kamar tidur

Unggulan

AC
Tempat tidur bayi gratis
Kulkas
TV LCD
Seprai antialergi
Gorden/tirai kedap cahaya
Seprai kualitas premium
Duvet bulu angsa
  • Kapasitas 3
  • 1 king

Lihat semua foto untuk Kamar, 1 Tempat Tidur King, akses difabel

Kamar, 1 Tempat Tidur King, akses difabel | Area keluarga | Televisi LCD 39-inci dengan saluran TV kabel dan TV

Kamar, 1 Tempat Tidur King, akses difabel

Unggulan

AC
Tempat tidur bayi gratis
Kulkas
TV LCD
Seprai antialergi
Gorden/tirai kedap cahaya
Seprai kualitas premium
Duvet bulu angsa
  • Kapasitas 4
  • 1 king

Lihat semua foto untuk Kamar, 1 Tempat Tidur King, Bebas Asap Rokok

Seprai premium, selimut bulu angsa, bantalan ekstra lembut, dan brankas

Kamar, 1 Tempat Tidur King, Bebas Asap Rokok

Unggulan

Ruang duduk terpisah
AC
Tempat tidur bayi gratis
Kulkas
TV LCD
Seprai antialergi
Pillow-top
Duvet bulu angsa
  • 36.4 meter persegi
  • Kapasitas 3
  • 1 king

Lihat semua foto untuk Kamar, 1 Tempat Tidur Queen, akses difabel (Mobility & Hearing)

Kamar, 1 Tempat Tidur Queen, akses difabel (Mobility & Hearing) | Seprai premium, selimut bulu angsa, bantalan ekstra lembut, dan brankas

Kamar, 1 Tempat Tidur Queen, akses difabel (Mobility & Hearing)

Unggulan

Ruang duduk terpisah
AC
Tempat tidur bayi gratis
Kulkas
TV LCD
Seprai antialergi
Gorden/tirai kedap cahaya
Seprai kualitas premium
  • 36.4 meter persegi
  • Kapasitas 3
  • 1 queen

Lihat semua foto untuk Kamar, 2 Tempat Tidur Queen, akses difabel (Mobility & Hearing, Roll-In Shower)

Seprai premium, selimut bulu angsa, bantalan ekstra lembut, dan brankas

Kamar, 2 Tempat Tidur Queen, akses difabel (Mobility & Hearing, Roll-In Shower)

Unggulan

Ruang duduk terpisah
AC
Tempat tidur bayi gratis
Kulkas
TV LCD
Seprai antialergi
Gorden/tirai kedap cahaya
Seprai kualitas premium
  • 34 meter persegi
  • Kapasitas 5
  • 2 queen

Lihat semua foto untuk Kamar, Beberapa Tempat Tidur, Bebas Asap Rokok

Kamar, Beberapa Tempat Tidur, Bebas Asap Rokok | Seprai premium, selimut bulu angsa, bantalan ekstra lembut, dan brankas

Kamar, Beberapa Tempat Tidur, Bebas Asap Rokok

Unggulan

Ruang duduk terpisah
AC
Tempat tidur bayi gratis
Kulkas
TV LCD
Seprai antialergi
Pillow-top
Duvet bulu angsa
  • 34 meter persegi
  • Kapasitas 6
  • 1 king dan 2 queen

Lihat semua foto untuk Kamar, 1 Tempat Tidur King

Seprai premium, selimut bulu angsa, bantalan ekstra lembut, dan brankas

Kamar, 1 Tempat Tidur King

Unggulan

AC
Tempat tidur bayi gratis
Kulkas
TV LCD
Seprai antialergi
Gorden/tirai kedap cahaya
Seprai kualitas premium
Duvet bulu angsa
  • Kapasitas 3
  • 1 king

Properti serupa

Ruang duduk lobi

Heathman Lodge

Kolam renang
Parkir gratis
Wi-Fi Gratis
Restoran
9.2 dari 10, Istimewa, (2154)
Harga sekarang Rp1.809.148
total Rp2.299.368
termasuk pajak & biaya lainnya
2 Feb - 3 Feb
Heathman Lodge
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Tentang kawasan sekitar

Peta
12712 SE 2nd Cir, Vancouver, WA, 98684

Yang ada di sekitar

  • Peacehealth Southwest Medical Center - 4 mnt berkendara - 3.1 km
  • Vancouver Mall - 6 mnt berkendara - 6.6 km
  • Cascade Station - 10 mnt berkendara - 10.2 km
  • Oregon Convention Center (gedung pertemuan) - 18 mnt berkendara - 21.4 km
  • Moda Center - 20 mnt berkendara - 23.0 km

Berkeliling

  • Portland International Airport (PDX) - 10 mnt berkendara
  • Stasiun Vancouver - 17 mnt berkendara
  • Stasiun Portland Union - 25 mnt berkendara
  • Stasiun Oregon City - 26 mnt berkendara
  • Antar jemput bandara gratis

Restoran

  • ‪McDonald's - ‬8 mnt jalan kaki
  • ‪Taco Bell - ‬12 mnt jalan kaki
  • ‪Wendy's - ‬14 mnt jalan kaki
  • ‪Jersey Mike's Subs - ‬13 mnt jalan kaki
  • ‪Elmer's Restaurant - ‬15 mnt jalan kaki

Tentang properti ini

DoubleTree by Hilton Hotel Vancouver

Nikmati kunjungan Anda ke Vancouver dengan menginap di DoubleTree by Hilton Hotel Vancouver. Kolam renang indoor merupakan spot yang menyenangkan untuk berenang, serta tamu dapat makan di Press Northwest, yang menyajikan masakan Amerika dan buka untuk sarapan. Tersedia antar-jemput bandara gratis dan bar/lounge, serta fasilitas dalam kamar yang meliputi kulkas dan microwave. Para traveler terkesan dengan staf.

Bahasa

Inggris, Spanyol

Sekilas

DONE

Ukuran hotel

    • 98 hotel
    • Diatur lebih dari 3 lantai
DONE

Saat tiba/pulang

    • Check-in mulai: 15.00; Batas waktu check-in: 01.00
    • Tersedia check-in tanpa sentuh
    • Tersedia check-out ekspres
    • Usia check-in minimal - 18
    • Waktu check-out adalah 11.00
    • Tersedia check-out tanpa sentuh
    • Check-out lebih akhie tergantung ketersediaan
DONE

Petunjuk check-in khusus

    • Properti ini menawarkan transportasi dari bandara; untuk mengatur penjemputan, tamu harus menghubungi pihak properti 24 jam sebelum tiba menggunakan informasi kontak yang tertera dalam konfirmasi pemesanan
    • Resepsionis akan menyambut tamu saat kedatangan
    • Properti ini tidak bisa melayani check-in pada larut malam
DONE

Diperlukan saat check-in

    • Kartu kredit, kartu debit, deposit tunai diperlukan untuk biaya tak terduga
    • Kartu identitas berfoto yang diterbitkan pemerintah diperlukan
    • Usia minimal tamu adalah 18 tahun
    • Usia minimal untuk check-in adalah 18 tahun
DONE

Anak-anak

    • Anak berusia 17 tahun atau ke bawah diizinkan menginap gratis jika tinggal di kamar orang tua atau walinya, dengan menggunakan tempat tidur yang ada
DONE

Hewan peliharaan

    • Hewan peliharaan diperbolehkan (???, maksimal 2, berat maks. 18 kg per hewan peliharaan)*
    • Hewan penuntun diperbolehkan
    • Hanya kamar tertentu, pembatasan berlaku*
    • Hewan peliharaan harus diawasi
WIFI

Internet

    • Gratis WiFi di area umum
    • Wi-Fi (kecepatan: 25+ Mbps) di kamar*
LOCAL_PARKING

Parkir

    • Parkir mandiri gratis di properti
    • Tempat parkir dan tempat parkir mobil van yang dapat diakses kursi roda di properti
DONE

Transfer

    • Gratis antar-jemput bandara dari pukul 07.00 sampai 23.00 *
DONE

Informasi lainnya

    • ???

Fasilitas properti

Makanan dan minuman

  • Sarapan prasmanan (dengan biaya tambahan) pukul 06.00–09.00 di hari kerja dan pukul 07.00–10.00 di akhir pekan
  • Restoran
  • Bar/lounge
  • Kopi/teh di ruangan umum
  • Tarif tengah malam
  • Toko roti/camilan
  • Dispenser air

Aktivitas

  • Diskon di pusat kebugaran terdekat
  • Golf
  • Jalur mendaki/bersepeda
  • Kayak

Bekerja jauh

  • Pusat bisnis 24 jam
  • 2 ruang rapat
  • Ruang konferensi (2400 kaki persegi)

Layanan

  • Resepsionis 24 jam
  • Layanan concierge
  • Layanan dry cleaning/laundry
  • Penitipan koper
  • Staf multibahasa

Fasilitas

  • 1 bangunan/gedung
  • Dibangun tahun 1997
  • Area piknik
  • Teras
  • Perapian di lobi
  • TV di ruangan umum
  • Pusat kebugaran 24 jam
  • Kolam renang indoor
  • Bathtub spa
  • Aula perjamuan

Fasilitas difabel

  • Akses kursi roda
  • Papan petunjuk dalam huruf Braille
  • Lift
  • Jalur perjalanan yang dapat diakses kursi roda
  • Parkiran yang dapat diakses dengan kursi roda
  • Tersedia alat bantu dengar
  • Toilet umum yang dapat diakses kursi roda
  • Meja concierge yang dapat diakses kursi roda
  • Tempat parkir van yang dapat diakses kursi roda
  • Jalur ke lift yang dapat diakses kursi roda
  • Meja registrasi yang dapat diakses kursi roda
  • Kolam renang yang dapat diakses kursi roda
  • Pusat bisnis yang dapat diakses kursi roda
  • Restoran yang dapat diakses kursi roda
  • Lounge yang dapat diakses kursi roda
  • TV dengan teks
  • Kit difabel untuk telepon
  • Jalur ke pintu masuk yang terang
  • Jalur tanpa tangga ke pintu masuk
  • Akses kolam renang melandai di lokasi

Fasilitas kamar

Terhibur

  • Docking iPod
  • Televisi LCD 39 inci
  • Saluran Saluran TV kabel premium

Kenyamanan rumah

  • Pengatur suhu pengatur suhu (AC) dan pengatur suhu (penghangat ruangan)
  • Pemanas air untuk kopi/teh
  • Jubah mandi
  • Setrika/meja setrika

Tidur nyenyak

  • Seprai antialergi
  • Selimut bulu angsa
  • Tirai kedap cahaya
  • Seprai premium
  • Tempat tidur ekstra nyaman
  • Tempat tidur bayi gratis

Menyegarkan

  • Kamar mandi pribadi
  • Kombinasi shower/bathtub
  • Perlengkapan mandi gratis
  • Pengering rambut
  • Disediakan handuk

Tetap terhubung

  • Meja tulis
  • Akses Internet nirkabel (dengan biaya tambahan) (kecepatan 25+ Mbps)
  • Panggilan panggilan interlokal gratis dan panggilan lokal gratis gratis

Makanan dan minuman

  • Kulkas
  • Microwave

Lainnya

  • Pembersihan kamar (atas permintaan)
  • Brankas
  • Kunci pintu menggunakan ponsel

Fitur khusus

Tempat makan

Press Northwest - restoran prasmanan ini memiliki spesialisasi masakan Amerika dan hanya menyajikan sarapan.
Press Northwest Bar - bar ini memiliki spesialisasi pizza. Buka pada hari tertentu

Biaya & kebijakan

Fasilitas ekstra opsional

  • WiFi tersedia di kamar tamu dengan biaya tambahan sebesar USD 6.95 per 24 jam (tarif dapat bervariasi)
  • Sarapan prasmanan ditawarkan dengan biaya tambahan kurang lebih USD 12.95 untuk orang dewasa dan USD 6.95 untuk anak-anak
  • Check-out terlambat dapat dilakukan dengan biaya tambahan sebesar USD 30.00 (tergantung ketersediaan)

Renovasi dan penutupan

Properti akan direnovasi dari 13 Februari 2023 hingga 1 Juni 2025 (tanggal penyelsaian dapat berubah sewaktu-waktu). Berdampak pada area berikut:
  • Bar/lounge
  • Pusat bisnis
  • Lift
  • Meja resepsionis
  • Kamar tamu
  • Lorong
  • Lobi
  • Fasilitas rapat
Selama renovasi, hotel akan berupaya sebaik mungkin untuk meminimalisir gangguan dan kebisingan.

Hewan peliharaan

  • Hewan pemandu tidak dikenakan biaya
  • Deposit hewan peliharaan: USD50.00 per masa menginap
  • Binatang peliharaan diizinkan dengan biaya tambahan sebesar USD 50.00 per hewan, per masa menginap

Kolam renang, spa, dan gym (jika ada)

  • Akses kolam renang tersedia mulai 05.00 hingga tengah malam.

Kebijakan

Tamu dapat merasa tenang dengan adanya tralis jendela di tempat ini.
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+).
Nama pada kartu kredit yang digunakan saat check-in untuk membayar hal-hal tak terduga harus sama dengan nama tamu utama pada pemesanan kamar.
Properti ini menerima kartu kredit dan kartu debit. Tidak menerima uang tunai.
Tersedia transaksi non-tunai.
Properti ini berhak untuk melakukan praotorisasi kartu kredit tamu sebelum kedatangan.
Properti ini menegaskan bahwa mereka mengikuti praktik kebersihan dan disinfeksi dari panduan CleanStay (Hilton).

Juga dikenal sebagai

Phoenix Inn Suites Hotel Vancouver
Phoenix Inn Suites Vancouver
Phoenix Hotel Vancouver
Phoenix Inn - Vancouver Hotel Vancouver
DoubleTree Hilton Hotel Vancouver
DoubleTree Hilton Vancouver
Doubletree By Hilton Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel
DoubleTree by Hilton Hotel Vancouver Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel Vancouver

Pertanyaan umum

Apakah DoubleTree by Hilton Hotel Vancouver menawarkan pembatalan gratis untuk refund penuh?
Ya, DoubleTree by Hilton Hotel Vancouver memiliki harga kamar refundable penuh yang tersedia untuk dipesan di situs web kami. Jika Anda memesan harga refundable, pemesanan ini dapat dibatalkan hingga beberapa hari sebelum check-in tergantung kebijakan pembatalan properti. Cukup pastikan untuk membaca kebijakan pembatalan properti ini untuk syarat dan ketentuan pastinya.
Apakah DoubleTree by Hilton Hotel Vancouver memiliki kolam renang?
Ya, ada kolam renang indoor. Tamu dapat mengakses kolam renang mulai 05.00 hingga tengah malam.
Apakah DoubleTree by Hilton Hotel Vancouver mengizinkan hewan peliharaan?
Ya, anjing diizinkan, maksimal 2 hewan dan berat maksimum 18 kg per hewan peliharaan. Dikenakan biaya sebesar USD 50.00 per hewan, per masa menginap, dan deposit sebesar USD 50.00 per masa menginap. Kecuali hewan pemandu.
Apakah parkir di properti ditawarkan DoubleTree by Hilton Hotel Vancouver?
Ya, tersedia parkir parkir mandiri gratis.
Apakah DoubleTree by Hilton Hotel Vancouver menyediakan layanan antar-jemput bandara?
Ya, antar-jemput bandara gratis tersedia mulai 07.00 to 23.00 atas permintaan.
Kapan waktu check-in dan check-out di DoubleTree by Hilton Hotel Vancouver?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 01.00. Check-out dilakukan pada 11.00. Check-out diperpanjang tersedia dengan biaya sebesar USD 30.00 (tergantung ketersediaan). Check-out ekspres serta check-in dan check-out tanpa kontak fisik tersedia.
Apa saja yang dapat dilakukan di DoubleTree by Hilton Hotel Vancouver dan sekitarnya?
Lakukan kegiatan seru seperti haiking, kayak, dan berlayar, serta nikmati permainan golf di lapangan golf terdekat.Nikmati berendam santai di bathtub spa dan berenang di kolam renang indoor.DoubleTree by Hilton Hotel Vancouver juga memiliki pusat kebugaran 24 jam dan area piknik.
Apakah ada restoran di dekat DoubleTree by Hilton Hotel Vancouver?
Ya, Press Northwest menawarkan masakan Amerika.

Ulasan DoubleTree by Hilton Hotel Vancouver

Ulasan

7,8

Bagus

8,2/10

Kebersihan

8,6/10

Staf & layanan

7,2/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sempurna

An enjoyable place to stay
I’ve stayed here several times and it’s always been a great place to stay with very reasonable rates. They are pet friendly and the parking is great. The hotel bar is inviting and the staff for both the hotel and the bar are incredibly friendly and accommodating.
Logan, perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi

8/10 Sangat Baik

Marvyn, perjalanan keluarga 2 malam
Ulasan tamu Hotels.com yang terverifikasi

8/10 Sangat Baik

Tammy, perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi

4/10 Lumayan

READ THIS BEFORE YOU BOOK
I considered not leaving a review because I feel like there were too many things out of their control. However, at some point it was evident that this particular hotel organization is purposely postponing repairs which is severely impacting those that stay there. NOTE: These are the main issues with our stay - Elevator hasn’t worked for two months with no end in sight - They leave old raggedy furniture in need of replacement in rooms (ours was ok but our worker had a bad looking couch) - They say that the bar is open daily but it isn’t. They’re trying to save money by not staffing the bar a couple of nights per week. I’m a business owner and I understand the need for making adjustments in budgets and personnel during difficult times. But if you are at 50% occupancy for that long it will impact your long term ability to perform. I may be harsh because my workers an I had to lift up our heavy tools to our rooms everyday after our long days of work. Last thing to note: we were told by one of the workers there that the next thing to remodel is the kitchen. So my suggestion. CALL BEFORE YOU BOOK!!!! Lastly, shame on hotels.com for not letting us know of the ongoing repairs. Better communication would have prevented this and so many poor reviews. It’s honestly not a bad hotel. It’s clean and people are generally nice. But wow… I will say this also. It seems like the staff is numb to all the comments about the condition of the hotel. I think they’re just used to it.
Perjalanan bisnis 3 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Logan, perjalanan keluarga 2 malam
Ulasan tamu Hotels.com yang terverifikasi

6/10 Bagus

Giuseppe, perjalanan bisnis 11 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Sonja, perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Drew, perjalanan 2 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

Stay anywhere but here. The elevator was out of service, can you imagine taking 5 bags for a family of 6 without an elevator. The two guys at the front desk didn’t offer to help either. They also didn’t say park at this stairwell to make it easier, they recommended I come through front door but was way longer route that way. No shower gel or conditioner, front desk asked if I called for more, no it’s 11pm, should I get out and wait for them to refill and then get back in, how about fill them up before the next guest. Then there was a party above us, I called front desk 3 times and the noise didn’t stop until 130am. Oh and the couch was peeling and my kids refused to sit on it. Do not stay here, absolutely poor customer service and terrible basic amenities like an elevator in service.
Jennifer, perjalanan keluarga 1 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

john, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi

4/10 Lumayan

HONEST REVIEW
I chose this hotel because it was a trusted Hilton name so I felt I would be safe for the 4 nights. When I arrived, I was told that I was getting the last room on the 3rd floor because other guests wanted lower rooms because the elevator was not working that day. It was fixed by the time I arrived so it didn't really matter to me where I was. I was then given "forwarning" that the hotel was going through renovations because the couches were being replaced due to condition. I was offered a cover (which turned out to just be a bed sheet) if I wanted (which I ended up requesting the next day because it was unsightly). The room was in poor & dirty condition as a whole (see pics) but I couldn't request a move because I was told they were sold out. The worst part of my stay was that the 1 and only elevator they have broke down again and stayed that way. This meant walking up and down 3 flights multiple times a day with heavy bags. Also, the bathroom door locked late one night and the female I called for help sounded VERY put off that I requested help and sent her husband to do it, which, as a female traveling alone, made me uncomfortable having a random male in my room late at night. In the end, I felt that maybe I was stuck in this room because I got it on hotels.com, but all I was ever told by staff or had to read on a sign was the word "sorry". Overall, NOT WHAT I EXPECT FROM A HILTON PROPERTY AT ALL and they should have disclosed the "renovation" on the hotel description.
Kris, perjalanan 4 malam
Ulasan tamu Hotels.com yang terverifikasi

4/10 Lumayan

The hotel was going through reconstruction, so the halls were a mess and there was noise. The couch in the room was torn and peeling, but the offered to put a cover on if it bothered me. No wifi. Dirty coffee maker. Food was delivered but they made them drop it at the front desk because they did t want the Caviar driver “getting o get lost” finding my room.
Rhyanne, perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

Was very disappointed in the room quality,the couch was pleather and half of it was peeled off. Room walls were dirty and the lamp was broken...elevator was also broken so my mother who is not in good health had to walk up 3 flights of stairs. Not the best experience for sure.
david, perjalanan keluarga 1 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Excellent property
Santiago, perjalanan keluarga 1 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

Roy, perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

Shockingly Disappointed
Let me start by saying the customer service was WONDERFUL, staff were friendly, responsive, accommodating and hospitable. On the website, it indicates that the hotel is currently going through some renovations, but that these would not be disruptive to guests and their stay. This was also noted during the check-in process at the front desk as well. During my check-in, I was told that the furniture in the hotel rooms have not yet been renovated and we’re not up to par. This was an understatement. The couch and the footstools had been peeling off to the point where it was clear. The furniture had certainly overstayed its welcome. Some of the lampshades’ fabric were also peeling as well. The rest of the room seemed adequate with some of the upgrades that were made. The bed was comfortable, The bathroom was clean and the dressers and desk furniture looked presentable. Unfortunately, during my stay, there were stains on the down, comforter, I did not have pillowcases The first night, the towels also had stains and the start of holes forming, The elevator stopped working most of my stay and the air conditioning unit was broken to the point where it was on cool, but the heat continued to blow through the vent until it was 90° in my room, waking me up several nights in the middle of the night because I was so hot. I was offered another another room, but with the broken elevator this would have been a further inconvenience to move. Would not recommend until amenities are updated.
Perjalanan keluarga 5 malam
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6/10 Bagus

Staff needs a new manager.
At check in the agent was flustered, seemed out of her depth. She found my reservation and checked my ID. Then gave me a key card. When I went to the room and opened it I immediately heard at TV and then a woman stopped the door and stuck her head around it. Asked what I was doing? I said I was given this room. I apologized and went back to the check-in desk. The clerk apologized and gave me a different room. We moved our car as the room was on the other end of the building. We could not get in the side door so had to go back through the lobby. The door scrapped on the sill and was difficult to open. When we tried to get into the hot tub, our card would not work. Someone inside let us in. The next morning we took advantage of the breakfast the clerk had comped us for our problem during check-in. Breakfast was ok but lacking in the service side of things. When we tried to use the hot tub again the card still would not work. Front desk reprogrammed our card and it still didn't work. Maintenance guy grudgingly came and opened the door for us. Our biggest impression of the place was the demeanor of the employees. Everyone seemed beat down. Rarely made eye contact and walked around very lackadaisical. Very little up beat attitude you would expect at a service industry business. It is either POOR management or an overdemanding manager causing everyone to HATE their jobs. I don't have enough room to talk about the remodeling issues.
Kevin, perjalanan 1 malam
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2/10 Buruk

Terrible condition
Linda, perjalanan 1 malam
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4/10 Lumayan

Is being renovated
Jagadish, perjalanan 1 malam
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4/10 Lumayan

Ritika, perjalanan 2 malam
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4/10 Lumayan

When we arrived, the room hosted a couch that we thought was eaten by a rodent. It's fake leather and we have been told that all furniture suffered from Covid alcohol rubbing for disinfecting. But c'mon, this is a Double Tree and it's 2024, four years after Covid, the brand can afford to replace this, it's not a Motel 6. So now way, not up to Hilton standards.
Steve, perjalanan keluarga 1 malam
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10/10 Sempurna

In-room sofas are being updated. Great room and courteous staff. Thanks!!
Van, perjalanan 1 malam
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10/10 Sempurna

The front desk personnel were very kind and informative.
Julie, perjalanan 1 malam
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2/10 Buruk

Catfish. Does not match pictures.
The hotel does not match the pictures. The couch in our room was peeling and looked awful. The elevator was sketchy. This hotel needs a makeover.
Doug, perjalanan keluarga 2 malam
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6/10 Bagus

Rinku, perjalanan 3 malam
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