Hôtel Hermitage Monte-Carlo

Amazing service and gorgeous location. Amazing view from the terrace. Only issue came when trying to dine at their hotel cafe - all booked up. Better make reservations . . .

Excellent service and courtesy of all the employees.

Amazing stay at Hotel Hermitage Monte Carlo. An amazing break. The hotel decor , rooms , staff , food , gym and spa, walking distance for shopping and nightlife lounges and restaurants.. my rate could be more than 10/10 . Great !!

Check in: Arrived around 9:30am. I was told They will text me once the room is ready. Waited till 2pm, but didnt receive a call. Asked the front desk if the room is ready, and the key was already prepared at the front desk. I told them that I was supposed to be notified once the room got ready, but they did not provide me with any explanation. Room: room was great except that the towel mat in the restroom was extremely smelly. I paid $700+ on this room, and this is not what I deserve. Check out: I needed a cab to catch my train at 1:50pm. I asked for the cab at 1pm. Waited for 15 minutes. Cab wasn’t there. I asked the reception again, and they said there is a traffic. I waited for another 5 mins, but cab wasn’t there. I found it bizarre that there is a traffic because according to my experience for past few days in Monte Carlo, there seemed to be zero traffic. I told the bellboy again if the cab is coming in 5 mins, because if not, I cannot afford to lose any more time. I said “when is the cab arriving? If it doesnt come in 5 minutes, I need to leave now”. He said “it usually arrives now.” I waited for another 5 mins, but the cab wasn’t there. At 1:30, i was upset by the attitude of the staff members’ not giving any attention to me, I said “I will just walk.” I was shocked when all they said was “are you sure?”. What do you mean? I waited 30+mins on the cab and I am not okay. But I have no other choice because you did not care about me making it to the station on time.

A beautiful hotel, centrally located. With your card you will have comp access to the Monte Carlo casino. I had one of the best meals of my life in the bar area. And I have eaten at quite a few michelin starred restaurants (pasta with egg, and I don't know what else.. magic I think!!) .. beautiful spa at the hotel.. lucky you if you are going here.

The location is superb. The staff is very attentive and friendly, they accommodate all your needs and services. Would definitely stay at this location again and again

If you are choosing between the main luxury properties in Monaco, I would recommend staying at Hotel de Paris or Metropole before this property. The location is great, but the rooms are dated. There is an absence of some modern conveniences that a business traveler expects as well (such as no iron or ironing board).

My husband and I thoroughly enjoyed our stay. From the moment we drove in, to the moment we checked out, service was exemplary. Staff, room and facilities are first class. Location is fantastic. We loved it so much, we extended our stay. Highly recommend. Will be staying again.

The best hotel ever!! Beautiful place!!

Hotel very picturesque, iconic in many respects.Hotel like a rabbit warren, takes a while to find your way around. Staff friendly and helpful. Bedroom was over a ballroom celebrating a wedding with music so loud you felt as if you were in the same room. I was promptly moved to another room which was next to the breakfast room where staff started work from 5 am - lots of noise. Food is very expensive and dreadful. Mentioned to a local taxi driver who mentioned others expressed disappointment. Overall i would not go again. Management very cocky in that they know the hotel is iconic and they dont need to worry about guests as there are many others who will stay.