Club Mountain Bay at Matlali by YPJ-All Inclusive

My husband and I stayed for three nights at the Club Mountain Bay At Matlali. We agreed to participate in a presentation for the reduced rate. The food, drinks, and service were all good. We like that the resort is small and although you'll see many people comment on the walking or the shuttle service, honestly we only used the shuttle once - to go to the beach - because.. contrary to popular lazy belief... walking is good for you! (go figure) it only took us about 5-10 mins walking to get anywhere within the resort and it's so beautiful it's worth it! Why wait around for a ride when you can take that 5-10 mins and get there yourself. The staff was friendly and attentive, the rooms are clean and well kept. We had a great stay but I will say that the 3 hours spent during out 'presentation' was a bit of a waste of time. We've heard that it's quicker for other but for us, it was much too long and we wish it would've been quicker like we were told. We won't attend one of those again but we will most likely be back if the price is right!

El hotel ya no está parecido a las fotos, todo está deteriorado y sin mantenimiento, no es un hotel acondicionado para personas de la 3ra edad, tienen que caminar para llegar a los restaurantes o las albercas, el servicio de transporte dentro del hotel, es muy malo, tienes que esperar demasiado tiempo para que te recojan, la comida es buena, sin embrago la actitud de algunos del personal no es muy agradable, les falta capacitación del trato al cliente. En general tienen mucho que mejorar.

The stay at Club Matlali was amazing!! The most beautiful scenery we’ve seen in Mexico. You get the mountains, jungle and ocean all in one. The resort itself was under a transition when we stayed so it wasn’t very busy and you could tell they were learning about the service side but we didn’t mind. The ocean/beach was a quick 15 ride away and that was our favorite part. Because it’s a beach only for the resort it isn’t crowded and the service there was amazing!! Would definitely stay here again.

Way to big of a property.Very hilly.Up and down everwhere. Taxi to breakfast and dinner.Felt very secluded.Couldn't go anywhere without calling the desk for a ride.Then they come and take you down to the desk and you call a taxi to leave the resort.

I had a great time the place is very clean the nature are awesome and the people are friendly and overall the timeshare presentation was enjoyable so overall it's a great place for anyone need relaxing time

We had an amazing experience while vacationing here. The lady who checked us in, Oriana, started off our stay very welcoming and was very diligent being so accommodating and helping us with any questions we had. They hotel provided transportation from the airport to the hotel which was very nice! The hotel itself is very pretty and there are many pool areas to choose from. They are doing some updating which some may want to know before visiting but it didn’t bother us at all. The updates they are working on will make the facility even more outstanding! They provided a shuttle to their private beach and I highly recommend booking this hotel if you are looking for a more unique beach area. We found lots of rocks to bring back for our kids and even saw whales right from our chair in the beach! The service at all of the bars/dining areas was better than we would have expected. We especially enjoyed our server Jorge Flores who was so accommodating and served us at the beach club. Our last night there our server from the beach club came to the hotel and served us a private dinner and had food made for us remembering what my husband and I ate during the week and had chicken for myself and fish for my husband. When we commented how good the food was he brought the chef out so we could express how amazing the food was. Chef Alejandro did an exquisite job creating beautiful tasteful dishes. We are so happy with our stay and the service was above and beyond. Thank you so much!

The views from the room were absolutely gorgeous! Amenities are amazing as well especially the spa and the service at the bar and pool. Gustavo at the Pool and Snack Bar made our stay magnificent. My only complaint would be the departure process. Transport back to the airport was not included and getting a taxi was a headache going back to airport once we left.

The proper was beautiful and clean. If you are a hiker you will enjoy this property. The rooms are quite a distance from the lobby/restaurants/ bar so you will need to be patient and call the shuttle to take you to all the different areas of the property. The staff was very friendly and attentive. Although the resort is not on the beach, they have their own area of the beach where you can order drinks and food. The food overall was not great. We went into town to eat some nights. If you choose a "Club" room you are required to attend a presentation our sales rep Pedro Camacho was informative & genuine. The resort gave us a spa massages in exchange which was very good.

I had read the mixed reviews and thought why not give it a chance. In a way I'm glad i did because I liked the peacefulness and quiet we found. Joaquin at the Sky Bar was amazing, our drinks throughout the whole weekend didn't disappoint. The drivers were super attentive. The servers at the beach club were great.The food was ok. To come here you have to be really patient, we stayed in the towers and we had to be picked up to go to the front desk, restaurants and then the beach club and the wait was too long. To go to the beach we waited over an hour both times n got a bit of an attitude from front desk because we let them know we were still waiting. We attended a presentation and the guy was rude, he was upset we were not interested and kept saying we gave you massages to come, we were so annoyed by this we skipped them and went to the beach instead. We would not consider coming back.

- quiet, very spacious, picturesque, hillside setting