Days Inn by Wyndham Norton

My stay at this hotel was horrific! The check in process went smoothly, but they put myself and my children in a room beside THE LOUDEST PEOPLE EVER. After midnight I called the front desk and complained, they did nothing. They didn’t offer to move us or make any attempt to ask the PARTY going on in the next room to stop. The next morning I woke up to find that the hotel had billed my credit card an addition $50.00 security deposit that they claimed would be removed. It has not. The manager is rude and obnoxious and would not allow me to speak when I called to ask about the additional charge. He simply said well we have a sign over and over. He also “claimed” that I signed paperwork agreeing to the security deposit. I have My copy of the paper work and that is nowhere to be found. He then advised me it’s on their copy. I asked him to email me a copy of the receipt and he refused! He said I do not Need to see what I signed! Excuse me, but if a customer asks for a copy of their paperwork why would you refuse that? Is it because YOU KNOW you didn’t tell anyone about additional charges on their Credit card? I would NEVER recommend anyone to stay in this hotel, and will certainly never stay here again. This manager should be fired for treating customers poorly, and their staff should advise customers of any additional security deposits up front. When you have been driving all day and you’re checking in to a hotel, you aren’t going to read every sign in the place.

Elizabeth, Jalan-jalan keluarga 1 malam, 17 Des 2021

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I moved the desk chair and it was obvious that the corner of the room had not been swept in a long time. Everything else was good. Desk clerk was nice and made good dinner recommendations because many of the restaurants were closing early and not allowing dine in.

Christina, Jalan-jalan keluarga 1 malam, 26 Okt 2021

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James, Liburan romantis 1 malam, 23 Okt 2021

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Lobby empty with no furniture and not inviting. Guest room carpet was extremely dirty, sticky and stained. A/C unit filter completely clogged with dust and dirt like never ever cleaned. Room was very musty and strong odor of cigarette smoke for non smoking room as noted🙃. Bathroom shower curtain was moldy and badly stained looks like never ever changed. Breakfast offered was under stocked with limited variety for selection. Overall management must take serious look into property room renovations and cleanliness.

Raymond, Jalan-jalan keluarga 2 malam, 15 Okt 2021

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Outdated and smelled

Lights didn’t work, one air unit in the bedroom didn’t work the phone was destroyed I personally cleaned the cob webs hanging from the ceiling in three different areas one of the TVs didn’t work in the main living space the furniture was horrible dated and smelled terrible no way I’d ever sleep on that.

Susan, Perjalanan 1 malam, 13 Okt 2021

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We got a non smoking hotel but our entire floor smelled of smoke, including our room.

Brittany, Jalan-jalan keluarga 1 malam, 8 Okt 2021

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The shower curtain had mold on it, lamp shade had water stains, 2 clocks but neither one worked, smoking room but no ashtrays.

Roy, Liburan romantis 2 malam, 21 Sep 2021

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After booking for 5 people, after the property said it Sleeps 5, there were no roll-away beds or cots for the fifth person. We had to sleep 3 people in one queen bed.

Alex, Jalan-jalan keluarga 1 malam, 18 Sep 2021

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Did not have extra toilet paper in the room .Only one wash cloth. one days coffee for a two day stay. Limited breakfast go bag.

Rodney, Liburan romantis 2 malam, 17 Sep 2021

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Never Again

We were supposed to be in a smoke free room per the sign on the door....NOT!! The room smelled like a smoke factory. The bathroom smelled like urine and the shower curtain was full of mold!!!

Jalan-jalan keluarga 2 malam, 3 Sep 2021

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