4/10 Lumayan
6 Januari 2025
No body wash in the shower and no recompense
This particular stay was marred by a few issues. The biggest issue was that there was no body wash in the shower. Because we stayed there on New Year's Eve, we got back to our room around 3 or 4 AM. Imagine trying to shower with no soap at 4 AM after a New Year's Eve party, and not having the energy to call about it. It's not like they would've done anything about it anyway; I've previously called for a toothbrush for my wife, and they don't have staff that can bring things to your room - you have to come down to the front desk to get it yourself. When I complained about the body wash the next day, they were barely apologetic and offered to cover the parking fee; the problem is that they never charged me a parking fee! I told them this and they basically said oh well. I was also unable to get a late checkout because they said too many people had already asked for one. Definitely a stay that will leave me looking elsewhere the next time I stay in the area, which is often.
Christopher
Christopher, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi
