Our room smelt like smoke from smoking ,it got way worse when we turned on the heater , we then got changed to another room which didnt have enough sleeping space , then got put in a final room after walking from room to room and waiting to find the next room then me and my 2 kids squished in a king size bed because sofa bed the springs are so hard and the bed is so thin it would kill anyones back and thats not what i paid for we were suppose to have 2 beds , the lady in the office was great she tried hard but the hotel itself is a huge let down , its embarrasing to have to go and ask for shampoo never have i ever had to do this at a hotel , no breakfast even though they send a message saying theres a bagged breakfast , i will never stay again traveling with kids is easy in the right hotel , with this hotel it was nothing but problems so now my kids are overly tired and ill have to go buy them.breakfast since they dont provide it even after they message you about it