We booked a stay at Sonesta suites for a week. Unfortunately, when we arrived they did not have the room that we booked, and had downgraded us to a different room. It was disappointing that this was done without notifying us ahead of time. However, the manager saved the day by letting us cancel the reservation and we booked elsewhere. So the pros: manager was GREAT, bed was comfy, outside of the property looked great and location was good. Cons: halls were dirty, carpet and sofa looked old and worn, communication should have been better.