2600, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, 518052
What's nearby
MixC Shopping Mall - 4 min walk
Shenzhen Bay Sports Center - 9 min walk
Shenzhen Bay Port - 5 min drive
Shenzhen University - 5 min drive
Window of the World - 8 min drive
Getting around
Hong Kong International Airport (HKG) - 36 min drive
Shenzhen (SZX-Shenzhen Intl.) - 38 min drive
Hong Kong Tin Shui Wai Station - 12 min drive
Hong Kong Lok Ma Chau Station - 14 min drive
Hong Kong Siu Hong Station - 15 min drive
Dengliang East Station - 15 min walk
Shenzhen Bay Checkpoint Station - 18 min walk
Houhai Station - 20 min walk
Train station drop-off (surcharge)
Train station pickup (surcharge)
Cruise terminal shuttle (surcharge)
Restaurants
肯德基 - 15 min walk
McDonald's 麦当劳 - 5 min drive
McDonald’s 麦当劳 - 17 min walk
橘焱胡同烧肉夜食 - 14 min walk
必胜客 - 14 min walk
About this property
ANDAZ SHENZHEN BAY, BY HYATT
At ANDAZ SHENZHEN BAY, BY HYATT, you'll be within a 15-minute drive of Window of the World and Shenzhen Convention and Exhibition Center. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. An indoor pool, a sauna and a steam room are other highlights at this luxurious hotel. Public transportation is close by: Dengliang East Station is only 15 minutes on foot.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
220 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured on-site self-parking (CNY 60 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
On-site garage
Transfers
Train station shuttle on request (available at scheduled times)*
Cruise terminal shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Coffee shop
Private dining
24-hour room service
Travelling with children
Toys
Baby bath
Bed rails
Lifeguard on-site
What to do
Fitness classes
Pilates classes
Yoga classes
Working away
9 meeting rooms
Conference space (4176 square feet)
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Romance packages
Facilities
Built in 2020
Safe-deposit box at front desk
Garden
Fitness centre
An indoor pool
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Accessible train station shuttle
Wheelchair-width doorways
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Premium digital channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Free stocked minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
Food and drink
Champagne service
Meal delivery service
Free bottled water
Children's dinnerware
Dining table
Paper towels
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Bar 1919 – On-site cocktail bar.
May Flower 五月花 – This coffee shop only serves light fare. Open daily.
East Room 东室 – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
West Room 西室 – This steakhouse specialises in Modern European cuisine and serves lunch and dinner. Open daily.
Veranda 谧园 – This fine-dining restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately CNY 288 to 288 for adults and CNY 0 to 288 for children
Children & extra beds
Rollaway beds are available for CNY 583.0 per night
Parking
Secured self-parking costs CNY 60 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:30 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Alipay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.
Also known as
Andaz Shenzhen Bay
ANDAZ SHENZHEN BAY, BY HYATT Hotel
ANDAZ SHENZHEN BAY, BY HYATT Shenzhen
ANDAZ SHENZHEN BAY, BY HYATT Hotel Shenzhen
Frequently asked questions
Does ANDAZ SHENZHEN BAY, BY HYATT offer free cancellation for a full refund?
Yes, ANDAZ SHENZHEN BAY, BY HYATT does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ANDAZ SHENZHEN BAY, BY HYATT?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:30 PM.
Are pets allowed at ANDAZ SHENZHEN BAY, BY HYATT?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANDAZ SHENZHEN BAY, BY HYATT?
Yes. Self-parking costs CNY 60 per day. Parking spaces may be limited.
What are the check-in and check-out times at ANDAZ SHENZHEN BAY, BY HYATT?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at ANDAZ SHENZHEN BAY, BY HYATT and nearby?
On-site recreation at ANDAZ SHENZHEN BAY, BY HYATT includes fitness classes, Pilates and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. ANDAZ SHENZHEN BAY, BY HYATT also has a garden.
Are there restaurants at or near ANDAZ SHENZHEN BAY, BY HYATT?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine.
What's the area around ANDAZ SHENZHEN BAY, BY HYATT like?
ANDAZ SHENZHEN BAY, BY HYATT is a short 4-minute walk from MixC Shopping Mall and 10 minutes' walk from Happy Coast.
ANDAZ SHENZHEN BAY, BY HYATT Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
10/10
Amenities
9.4/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Aug 2024
Staff were friendly, good outlay.
shan
shan, 3-night trip
Verified Expedia guest review
8/10 Very good
7 Jul 2024
Fee Man Julie
Fee Man Julie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Feb 2024
Shimin
Shimin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Jan 2024
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2023
Jian yi
Jian yi, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2021
Love the design of the hotel
Jiahui
Jiahui, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2024
Siu Pang
Siu Pang, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Very pleasant stay, will visit again
Frank Kuang was very helpful upon checking in he explained a bit of history of the hotel. Tamsie Zhang handling my check out and upon request, she gifted me a very special Andaz luggage.
Thh highlight of the stay was the hotel dog Max, the free daily happy hour and the Santa Clause present gifting moment. If there were newspapers it would be a cherry on top!