Melia Milano

The price is good although this time we get a little less good room. Good in price. The hall is almost too nice ;)

The furthest thing from a five star hotel, I’ve stayed in many 3 star hotels that have nicer rooms, better service and better food. there is no valet parking, or self parking for that matter, paid 60 euro to park one night in the parking garage next door that’s unaffiliated with the hotel. Had to lug all my family’s bags down four stories and then to the front door of the hotel to find out there is no door man or cell service to carry our luggage, had to go to the front desk to ask for some help which then they call someone out from the back to carry our bags. The condition of the room was so awful we had to be moved, shower was disgusting and leaked, food was nasty. Absolutely a joke of a five star hotel.

This is my home when I’m Milan. Staff are lovely. I have stayed on the Level twice last year, and it is a very different experience from a normal room. I understand that we pay more for a Level Room but a 5 star hotel should provide a 5 star experience to all its clients. The bathroom had some dirty scaling on the bath screen. The screen should be replaced. Flooring was damaged in an area by the bed. There were insufficient towels unless requested. There were no face flannels most days. The hotel is very central by metro. Concierge and reception staff are great. I don’t think the bed sheets were changed every day - not sure. Please pay attention to these areas. Otherwise this is a great hotel in Milan.

We attended a concert at the San Siro stadium and this hotel is wonderfully located within walking distance. Also within walking distance is the CityLife shopping centre and Green line Hop-On-Hop-Off bus stop. Bar staff left a little to be desired but the 3 quaint restaurants opposite the hotel are great.