4/10
We where on the second floor which was no big deal but on our second day there the elevator broke my dad is older and doesn't do the steps well there was no bedding for the pull out bed asked for some before 10pm didn't receive anything till after midnight we tried to go back down and see if we could get bedding around 11pm and the lobby was locked and nobody could be found and when the guy finally brought the bedding after midnight he was pounding on the door like he was the fbi everyone was sound asleep it terrified everyone that was totally unacceptable when i wanted to talk to the manager the next morning i was told they where on vacation which is fine they said the regional manager was there and they would call me asap and righ the situation i said that was fine that never happened that evening i went in and asked to speak with the manager and they said he was busy he would call i said he needs to call me i have to speak with him i to this day still have not been able to talk with a manager i am so disappointed in this hotel have stayed here many times in the past and this was by far the worst i can't say i would stay here again
jennifer
Perjalanan keluarga 2 malam
