6/10 Bagus
19 Jun 2025
Staff was rude. Check in lady was rude and acted like everything was an issue. Told them I knew I was 15 minutes early but I was going to go head and check in and we would wait for time while we ate our ice cream in the car. She was short and rude the entire time telling me that the door would not be unlocked until 3:00 pm which I stated was fine. She kept repeating it and demanding a card to put on file despite room being paid for through hotels.com. I gave her my spare that stays locked unless I need it. Rooms were damp and didn’t have enough towels. Staff had a fit when requesting extra towels stating they wouldn’t have enough if everyone needed towels. It was literally 3 additional towels as we all needed towels for body and hair. Guy huffed and puffed but finally handed over the towels. Weirdest experience ever.
Bathroom had random bugs in the tub and hair. Hair was on the toilet as well. Walls are paper thin so you hear EVERYTHING. People sit out on the walkway to smoke so all the smoke filters through the cracks in the door. The keycard only wanted to work after about a dozen times of scanning it and you had to make sure the doorknob was in just the right spot for it to actually open. Oh and the chain lock on the hotel door was broken.
Melissa
Melissa, perjalanan keluarga 1 malam
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