6/10 Bagus
8 Februari 2025
Nice hotel
Overall, our stay was pretty good. We checked in, got our key and walked through the construction zone to the elevator. Our 7th floor room was inaccessible. I had to go back down to the desk to get a new key. That one didn't work either. We were then told that the maintainance man had to be called because the batteries were dead in the lock. The maintenance man came, changed the batteries and the key still didn't work. You'd think by this point we'd be offered a different room, right? Wrong! We were let into our room by the maintenance man, then given the master key by the front desk staff. By the next morning our key still didn't work! So, we were finally moved to a different room by Patty! She was great, by the way!! The second issue was not having a microwave in the room. I'm not sure why anyone would think that it makes sense to have ONE microwave in a hotel with hundreds of people, but it's probably one of the stupidest things ever! Having it be accessible 24 hours means nothing. If I get in late and I'm hungry, I have to go downstairs to heat my food up. What if I am alone with small children? I have to bring all of them with me just feed them! It's just stupid!
Overall, the hotel is nice. The rooms are huge and once construction is completed, I'm sure it's going to be beautiful. Oh yeah, the ridiculous parking fee was waved. Paying for parking where you're already paying to stay is ludicrous!
LATESHA
LATESHA, perjalanan 2 malam
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