8/10 Sangat Baik
16 Januari 2025
Decent, budget friendly option for families
Fantasy World is currently a mixed bag. There is some updating taking place that will likely bring some improvements, and it was a decent value for what we paid, which I assume was somewhat discounted due to the construction taking place that impacted the experience and limited some amenities. The pool is very nice and the staff in the activity center were kind and accommodating. We wasted a fair amount of money on arcade games that didn't work, but didn't bother to follow up as our stay was relatively short (3 days). The service orientation of the staff varied quite a bit. Shiloh was outstanding, as were the staff that greeted us upon arrival, going well above and beyond to provide meaningful assistance, while some of the other staff were less than friendly. Our questions and requests received prompt responses, but some front desk staff - and a female life guard at the water slides - were oddly chilly to us. Very minimal cooking gear in the kitchen, but we eventually discovered that more can be provided upon request. Comfortable but dated condo. A very old, dirty & barely functional broom was provided & some kitchen cabinet handles were broken. The toaster was junk and the dryer took FOREVER to dry even a small load of clothes. Room temperature is controlled by the front desk, which complicated things in the evening as we prefer cooler temps for sleeping and guests are not able to 'fine tune' the temp without a lot of interaction, so we opted to open windows at night.
Kristin
Kristin, perjalanan keluarga 3 malam
Ulasan tamu Hotels.com yang terverifikasi
