2/10 Buruk
29 Januari 2025
My toilet got clogged and i reported i to the front desk, Christian on the front desk handed me the plunger so I could fixed it by myself!!!! Unbelievable!!! Asked him to fix it or call someone or change my room, he made wait several minutes and changed my room for one on the first floor with a strong smell of Chinese food!!! By that time I was already exhausted and slept there!!! First time I had a bad experience in this hotel, normally I stay there for my business trips… nobody apologized or tried to help me!!! I guess it was my last time there!!! I wish I could have my money back!!! Horrible experience and service!!!
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