This facilities were easy to locate, and prior to check in, communication was great, Check in was easy, and unlike some folks have reported, we didn’t get a hard sell to go to a timeshare presentation.
Our condo was clean and the kitchen had all utensils we could need. I do wish there had been some extra blankets other than the ones to make up the sofa bed). It was Thanksgiving weekend and they even left a disposable roasting pan.
The only negative was that our building had a strange smell (like something was dead under the building) which we reported twice but nothing was done about it. Our family was in another building and it didn’t have the same smell, so I really think it was just a fluke, but it was unpleasant.
The grounds were great and the staff was very helpful with supplying basketballs, ping pong balls, etc as needed.
I would certainly stay here again when I’m in Williamsburg