Des Moines International Airport (DSM) - 22 min drive
Restaurants
Texas Roadhouse - 2 min walk
Casey's General Store - 3 min drive
McDonald's - 10 min walk
Casey's General Store - 12 min walk
Culver's - 15 min walk
About this property
Hilton Garden Inn Des Moines/Urbandale
When you stay at Hilton Garden Inn Des Moines/Urbandale, you'll be within a 15-minute drive of Jordan Creek Town Center and Drake University. Guests can take a dip in the indoor pool or grab a bite to eat at Great American Grill, which serves breakfast. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
148 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
What to do
Shopping
Working away
24-hour business centre
Meeting room
Computer station
Conference centre
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Built in 2004
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Fireplace in reception
Television in common areas
Fitness centre
An indoor pool
Sauna
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
36-inch LCD TV
Premium satellite channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free wired Internet
Free local calls
Electrical adapters/chargers
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
Great American Grill – This restaurant only serves breakfast.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 12.95 per person
Renovations and closures
The property will be renovating from 15 November 2024 to 15 March 2025 (completion date subject to change). The following areas are affected:
Bar/lounge
Business centre
Dining venue
Fitness facilities
Lobby
Meeting facilities
Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday and Saturday:
Bar/lounge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Des Moines Urbandale
Hilton Garden Inn Hotel Des Moines Urbandale
Hilton Garden Inn Moines/Urbandale Hotel Johnston
Hilton Garden Inn Moines/Urbandale Hotel
Hilton Garden Inn Moines/Urbandale Johnston
Hilton Garden Inn Moines/Urbandale Hotel Johnston
Hilton Garden Inn Moines/Urbandale Hotel
Hotel Hilton Garden Inn Des Moines/Urbandale Johnston
Johnston Hilton Garden Inn Des Moines/Urbandale Hotel
Hotel Hilton Garden Inn Des Moines/Urbandale
Hilton Garden Inn Des Moines/Urbandale Johnston
Hilton Garden Inn Moines/Urbandale Johnston
Hilton Garden Inn Moines/Urbandale
Hilton Garden Moines Urbandale
Hilton Des Moines Urbandale
Hilton Garden Inn Des Moines/Urbandale Hotel
Hilton Garden Inn Des Moines/Urbandale Johnston
Hilton Garden Inn Des Moines/Urbandale Hotel Johnston
Frequently asked questions
Does Hilton Garden Inn Des Moines/Urbandale offer free cancellation for a full refund?
Yes, Hilton Garden Inn Des Moines/Urbandale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Des Moines/Urbandale?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Hilton Garden Inn Des Moines/Urbandale?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Des Moines/Urbandale?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Des Moines/Urbandale?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Des Moines/Urbandale and nearby?
Hilton Garden Inn Des Moines/Urbandale has an indoor pool, a sauna and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Hilton Garden Inn Des Moines/Urbandale?
Yes, there's an on-site restaurant, Great American Grill.
Hilton Garden Inn Des Moines/Urbandale Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Nov 2024
Margaret
Margaret, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Jeff
Jeff, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Nice hotel, not a great shower.
Stay was nice room was very clean. Water pressure in the shower was terrible and the drain backed up. We spoke to the front desk about the drain on our first morning. It looked like someone tried to rectify the issue as the drain was caulked, but it was still slow the next morning.
Tracy
Tracy, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
22 Sep 2024
This room cost too much for it’s age!
Not impressed with this property for the price we paid on a Saturday. The hot tub was not working. The lobby was undergoing renovation and a mess. Our room was very basic and dated. There was a charge for breakfast. Our view was the worst view I’ve ever had in a hotel. It is below. There was a weird locked closet in the room. Just not impressed.
Cindy
Cindy, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 Aug 2024
The coffee maker in the room was broken. When I called to inquire about getting a new one I was told there was nothing they could do about it.
Courtney
Courtney, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
Always stay here when I am in Iowa
christian
christian, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
It is easy to find right off the interstate, clean, friendly staff and great breakfast options.
Kathy
Kathy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
.
James
James, 1-night trip
Verified Expedia guest review
8/10 Very good
18 Aug 2024
Enjoyed my stay
Dale
Dale, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
Very clean. Excellent staff great breakfast
christian
christian, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
Hot tub was out of service. Otherwise no complaints.
Primalton
Primalton, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Front desk and breakfast staff were excellent.
Super comfortable bed and clean.
Would stay again
Oh Texas roadhouse next door < also excellent >
Dale
Dale, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
Hot tub was closed. Great stay though.
Roch
Roch, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Connemara
Connemara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jul 2024
Amy
Amy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
Clean rooms, comfortable beds, friendly staff
Jeff
Jeff, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 Jul 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jul 2024
Great stay
Marc
Marc, 1-night trip
Verified Expedia guest review
6/10 Good
8 Jul 2024
Suite not worth it
I chose a 1 bedroom suite. The room was definitely not worth it. The living room was dark and unwelcoming. There was no window or rug; and only one piece of artwork on a corner wall. Definitely not a room we wanted to spend time in. The bedroom portion, down a narrow hallway, was extremely small with one tiny window that did not provide light to the living room. The “king” size bed was more like a queen. The left side of the bed didn’t have a full size nightstand; and had no plugs to charge devices. Overall, I’d never book a suite in this hotel again. I’ll be going back to The Hampton Inn across the highway… In addition the hot was out of order the entire visit; and the banquet doors were not locked at night; so anyone could have simply walked into the property.
scot
scot, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jul 2024
We love this hotel. Excellent breakfast, great staff, the room is superb. Plenty of space in the bathroom for counter toiletries. Easy parking and plenty of restaurants, and easy on off interstates.