Wingate by Wyndham West Monroe

I wouldn't stay there again. When we arrived the hotel clerk and a rude guest kept having disputes at the front desk. The pool was closed & we weren't told that before arriving. The pillows were half size. The tub was dirty and didn't drain very well. They had barely any breakfast options. No Splenda for coffee. The doors to the room would jam and you'd have to use “shoulder force” to open. The only thing that was nice i would say is the location, and the air conditioner was pretty cold.

When we got there, we were put into a room that was not cleaned - trash on the floor and sheets tousled. Was the put into a room that was clean but someone left a wing stop food bag in the closet. There was no coffee maker in the room. The ac was really noisy when on and the fixtures could use replacing - rusted. The front desk while very nice was extremely relaxed - no the same attire or professionalism that I’ve seen at other wingate’s. The keys to the room didn’t work very well. I had to get a replacement once because we couldn’t get in.

I regret not reading the reviews before booking. I'd give the cleanliness of the room a 6/10. The bathroom was clean. Although, when I tried to take a bath in the bathtub, the stopper was broken. The tub wouldn't fill with water. The furniture was decent, but dirty or old. The desk chair just needed to be thrown away. The sofa had a huge stains on it. I put a towel over it. One of the pillows on the bed had a stain on it. The walls were scuffed or had things stuck to it. I didn't investigate. It just looked like it needed a good scrub. When I tried to call the front dest, the phone in the room didn't work! There were some good things. The bed was comfortable. There was hot water and I enjoyed the toiletries. If you're in a pinch and need a place to stay, this hotel is fine. However, there are nicer, newer places for the same amount of money. I don't recommend this hotel, which should probably be categorized as a motel. Not worth the money. I'll end by saying recognizing that we're in a pandemic and times are hard. Hopefully, whoever owns the hotel can put more money into in the future.

We were there for baseball. The bathroom was so dirty and floors were gross to walk on. The shower barely worked. The room had a smell to it.

Comfy bed. Plenty of space. Would stay again. Front office guy was quiet and didn’t talk but that’s the only bad part (which wasn’t bad lol)

OPPS I WAS A NO SHOW STAYED IN ANOTHER CITY INSTEAD

It was all right. No problems

The room was clean but not stocked The bathtub/ shower had rust spots on it with putty just shoved in the spots. It didn’t look very inviting so everyone decided to skip the shower. There was coffee and a coffee maker in the room but no sugar/creamer/stirrers. The hotel advertised free breakfast. No breakfast was available, not even grab and go items. When we asked the lady at the front desk about breakfast she replied that she wasn’t sure what they had. She went to the back and came out with applesauce cups which she threw up on the microwave in the lobby. The stay and amenities were not what we expected from a hotel in this price range. We will not be back

Our stay was awful the toilet will not flush we told them about it but they did not fix my refrigerator would not get cold cleanliness and definitely could have been alot better We heard the two elevators from our room that kept us from sleeping The security of the front office staff was awful we needed an extra room key cuz we got locked out and they just gave it to us didn't ask for ID didn't ask for anything anyone could have go in the room the doors are not monitored the back door of the hotel is just open the lock is completely broken We couldn't leave and change hotels because my car broke down in the middle of our trip the pool and fitness room was not opens