2/10 Poor
30 Sep 2024
Fleeing due to a mandatory evacuation.we Booked online and when we arrived we were told they only had 1 room left even though there were at least 10 families in the waiting room that were pleading for a refund due to bed bugs,rat,roaches, the condition of the rooms and active drug and prostitution deals going on in the parking lot. They led us to a room in the back of the building that took them 45 mins to gain access and told us "just don't close the door" We never did get to check into the room and was told we would get a refund.we were lucky enough to find a room at another hotel
glinda
glinda, 2-night family trip
Verified Expedia guest review