The most significant issue for us was that the airport shuttle took 45 minutes to arrive from when the call in is made. But it arrived late and we had to call twice. On the return, the receptionist wouldnt let us sign up for the shuttle at the hour we needed because there was already one person on it with 2 pieces of luggage. One person! She said that our four person party with luggage wouldnt fit and we would have to take the next shuttle an hour later, but too late for our flight. I noticed that the registration sheet said max of five people and we would be five with the other person, so I strongly insisted that we go on the first shuttle rather than let it go 80% empty. So gave in. When the time came, we made all the luggage fit without much problem. The problem was that the shuttle was an SUV, way too small and the hotel was only 5 minutes from the airport so waiting 45 min makes no sense. Also on the first shuttle at 5 am meant we could not have the included breakfast. They would not offer us anything cold either. So without a good shuttle or the breakfast, we made a mistake choosing this airport hotel.