I used the hotel shuttle to get to the hotel from the airport. It was a bit of a wait to get the shuttle, but the driver was extremely friendly and helpful. When I got to the front desk at the hotel, the attendant said that my reservation was for the next day. I must have looked close to breaking down, because she assured me she would take care of it. Because my reservation was through Expedia, I would have to cancel that one, but she got me a room, and it was great. It was very late in the evening, and my room was quiet and comfortable. I would definitely recommend this hotel.