I recently stayed at this hotel, and while the service was great, the property itself is in need of renovations. I didn’t realize until after booking that there was no pool, but that wasn’t a huge issue. However, our first room had a leak. The gentleman at the front desk was super kind and helpful, but the young lady initially blamed us for not having the AC on—even though we hadn’t turned it off. When we returned to our room, the AC was off, and the ceiling was leaking. To make matters worse, the couch in the suite was terribly dirty and disgusting—I wouldn’t sit on it, let alone allow my son to sleep on it.
After calling the manager, they were very accommodating and quickly offered to relocate us. The second room was much cleaner and in better condition. I assume the larger suites take more wear and tear from families, but it’s unfortunate that they aren’t maintained as well.
Parking was another major issue. The number of spaces is very limited, and there are no signs indicating that they are reserved for hotel guests. Because the hotel shares the property with a bar, many of the spots were taken, leaving us to park on the street the second night, which was very stressful.
The breakfast area was also disappointing—there were only a handful of bles, which is far too small for a hotel with multiple floors of rooms. The food didn’t look very appetizing either.
Overall, the staff was kind and helpful, but the owners really need to consider updating the hotel. I suspect the
