Wingate by Wyndham Yuma

Everything was ok on check-in, although the girl neglected to tell me about the $20 deposit. The room was fine, early on Sunday June 27th before checking out, the receptionist was standing behind the Plexiglas WITHOUT mask or gloves, that me VERY concerned with all the corona virus. We then went to the pool (really really small pool), we were there about 15 minutes and 8 young adults without masks (I get that bcit is a pool), social distancing and drinking. We left. We travel alot, and choose Wyndham bc of their reputation, but alas that really doesn't mean anything if their employees are not flow through. Very disappointed.

Check in was great, checking out not so good. Spend 3 days only ask one day for no service but never received service at all. Pool was super cloudy and the smell of chlorine was super strong

Not good checking in Friday for 2 night stay, was out in the heat all day came back to a room not cleaned up no new towels not touched totally unacceptable ann had the old towel still on the bathroom floor

Good price and good stay. Lots of places to eat and shop in that area

Checkout ended up taking an hour longer than what the actual checkout time was. It wasn’t busy either. Finally got to the room housekeeping still cleaning so had to wait a few more minutes. AC unit did not work in initial room, had to go down twice to get them to switch rooms. No sense of urgency from front desk supervisor to deal with any of my concerns. Room didn’t get very cool either. Overall just not a great experience.

Clean and comfortable front desk staff are friendly and helpful

The room was comfortable and clean but the issue we had was that there is not enough hotel security for such a big chain of hotels.During our stay this past Saturday(early Sun morning),there was some type of blow out on the a/c of the floor we were on(obviously not the fault of the hotel or it's staff) A few minutes later,car alarms were going off so my daughter went out to investigate and thought she saw someone underneath our vehicle but with the sun just rising thought maybe it was just a shadow.When they went to leave,her boyfriend looked underneath the vehicle and sure enough,someone had been one cut away from stealing the catalytic converter, but her presence must've scared them away..It's likely that we would stay again but park elsewhere

Comfort, quiet and very clean

The room you booked us into had a problematical A/C unit. Wingate put us in the room knowing the unit was problematic as the attendant even said ti me. So we then had to move. Obviously attendants not to considerate since while they hoped it would turn out it didn’t and we moved. Other than that ok.

Beds are pooor. Old and hard