We were told that the room we booked wasn’t available, and the only king room they had left was handicap accessible. We walked in the room to find the air conditioner not working. It was VERY HOT. We finally got it on, but it made a VERY loud noise, similar to a lawnmower. Then, we realized that the television did not work. The little girl at front desk came up and tried wiggling the cord in the wall, saying it had a short. She also noticed the loud noise and asked if we wanted to move to another room. It was late at night and we were extremely tired, so we declined. Later, the toilet stopped up. I walked downstairs and asked for a plunger and the young lady did not have one and again apologized. In the middle of the night, the toilet went down, and my husband was able to get it to flush. The next morning, I realized I slept on a hotel pillow without a pillow case! Awful experience