We arrived and had not received the check in email with the code to get into the property so my daughter and I spent time sitting around trying to figure out what to do. The voice mailbox given for the location was full. The location was unattended. We ended up sending a text. Then someone called us and though they could not find our reservation at first and didn’t know why we didn’t have the email, they did find it and give us access. Once we were able to access it, theproperty itself was amazing: clean, new, comfortable. Perhaps would be better if there were a deadbolt too just to feel more secure. Also would be good to have a sign in the lobby in case anyone has a similar issue to be able to contact someone for questions more readily.
