4/10 Lumayan
4 Januari 2025
Avoid.
We did not enjoy our stay at this hotel. For three of five days, we were blocked in the underground car park because the window cleaning gantry was left blocking the exit, unmanned. It took several minutes until someone came to move it. The room cleaners knocked on our door every morning at 9am - we wanted our room cleaned but not that early as we were on holiday, so that was annoying. The room had a mini-kitchen, but no oven. And when we used the stove top, it took 30 MINUTES to heat the pan enough to cook minced meat for a simple spag bol dinner. The room continuously had different smells seeping through from it's surrounds, whether it be cleaning chemicals, food cooking from.adjacent rooms, or one day it smelled like complete sh*t. Lastly, on one morning, the hot water service was turned off for maintenance (without any notice whatsoever) and when calling the front desk, the receptio. Staff were rude and advised it would be turned back on within 30 minutes. Over an hour later, it was still not on so we had to get going and shower at our destination. We were really shocked at how crappy our stay turned out to be, but thank god it's over now. Definitely would not recommend this specific hotel. It should be noted that all other Marriott Bonvoy hotels we have stayed at have been of a high standard, so it does appear to be isolated to this specific venue.
Douglas
Douglas, perjalanan 5 malam
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