Hôtel Grandes Rousses

Fantastic hotel with a great location. Clean and modern with superb facilities. All the staff are amazing, they can’t do enough for you, very helpful and friendly tending to all your needs.

I have been to this hotel 3 times and it used to be really good, unfortunately now it has been expanded and is just a huge disorganized mess! At checkout they tried to charge me again even though I had already paid for the room online, same for the second room which was a present for my parents (and in this way they saw the price). They tried to charge me for stuff inside the minibar which we didn't use because they had no idea what was in the room. Before they expanded the hotel clients had access to the SPA,now it is at an extra cost (indoor spa).It is only free if you use it between 10am - 2pm which is useless for anyone that is there to ski. The new outdoor SPA is nice but definitely not big enough for the amount of people the hotel can now accommodate: they have hundreds of rooms and the outside SPA has 8 places in the Jacuzzi and 8 in the Sauna. The new rooms are aesthetically nice but not finished (missing parts, empty picture frames) and badly organized: nowhere to hang towels in the bathroom, bathroom door that can be only half opened because the TV is blocking the other half, room was dusty, extremely uncomfortable to enter the shower/bathtub since you need to climb over a high bathtub wall and land on the tilted part of the tub where your back is supposed to go (there is no way an elderly person will get in and out of it). The great 4 stars hotel and nice services doesn’t exist anymore,now you will just get a giant disorganized mess which is definitely not worth it

After a 2 week tour of France, we can definitively say this was our worst experience. The service was terrible. We asked where to park, and we weren’t allowed to leave our bags in the lobby while we moved the car. We weren’t told there was a shuttle and the lot we were directed to was full. We had to drag our suitcases 500m in the snow. When we asked about the shuttle the next day they said we needed to wait. 20 minutes later we decided to walk... again. We had the Christmas Ever dinner at great, great cost, and the food was terrible. Multiple people left before the last course. We were ignored by the servers for most of the meal. Later on in the trip we had a *** Michelin meal that cost less than the dinner we had here. After dinner the empty lobby bar blasted club music until late in the night. When we asked if the music could be turned down because our windows were shaking they said there was nothing they could do. Overall, the trip was a mix of budget and nicer hotels, and I preferred the budget over this hotel. The view from the room was nice, but everything else was way below average. Bad service, bad food, poor amenities that they charges guests the privilege to use. I have tried to contact the management about our experience and have not gotten a response. There are cheaper hotels in the area that offer better amenities and attitudes.

Terrific location. Staff terrific. Nothing is too much trouble. Only problem is the dinner service is slow. The restaurant on the 3rd floor is so lovely and relaxed. Breakfast there is like home.

We spend a lovely weekend in the French Alps, mainly because the hotel has all the facilities to make a great Alpine experience: from parking, through ski shop to private chalets with local raclette dinner to great spa and outdoor pool. J'adore!

Great hotel with super facilities ! Loved the authentically winter autmoaphere turned into hosting summer guests. The staff are friendly and they speak English and are helpful. The area have lots of great restaurants and food for any type you wish for. The only minus is the bus transportation (if needed) to Le Bourg at the bottom of the mountain - summer timing are horrible. Beside this super place and location.

Great Hotel in good location. Very friendly and helpful staff and lovely food

Really lovely hotel with welcoming staff. Room had a balcony with a full alpine view and a great shower in the bathroom. Want to find a reason to go back and stay again!

Nice spa and location to ski lift. Hotel is currently being extended which we were not informed of. View from room was a construction site. Make sure you check you bill as we had many discrepancies and were overcharged as items appeared we had already paid for.

Great location, easy access to lifts and restaurants etc etc