2/10 Buruk
4 Maret 2025
Don’t do it
The place was dirty, stuffing was coming out of the couch, and one bathroom had NO toilet seat. Because this property is managed by an offsite entity, there was no maintenance or housekeeping available when we checked in around 4:45 PM on a weekday. They told us the room couldn’t be cleaned until the next day, and we couldn’t stay there with the unit in the condition it was. We had to find another place to stay.
I’m angry that I had to spend the first couple hours of my short vacation fighting by text with whoever is managing this place. They absolutely refused to refund our money, even when we told them that we were rotating the property an hour after we checked it. I told them that we were five friends who only get together every few years and had all flown from different parts of the country to be together. They offered us single rooms to replace the dilapidated two bedroom that we reserved, but we did not want to be in separate rooms. That was not what we signed up for. Not to mention, we didn’t have much faith that any other unit would be any cleaner.
Traveler terverifikasi
Perjalanan bersama teman 3 malam
Ulasan tamu Hotels.com yang terverifikasi
