Hotel Pensione Ottaviani

The hotel is basic but really clean and it is definitely what backpackers like us want! The bad was really uncomfortable: it wasn’t a double bed as advertised, but 2 single beds put together that kept moving apart in any possible direction! On the second day I woke up with a terrible pain in my neck, the day after my neck was tilted on the side and couldn’t move at all! Other than that it was good: really big room, clean, friendly staff.. they gave us a lot of tips and stored our bags after check out for free. In the room we had a sink and a shower too, but the shower didn’t have a door and there wasn’t any hot water so we used the shared one anyway. Some new forniture would make this place definitely better, but so far it was worth the money.

When I arrived in Florence, into SMN. I knew roughly where to go by following the directions. Using the GPS on my phone, it showed I was standing outside it. All I could see was scaffolding. I looked up there was no name on the side, no nothing. Yes the door was open, but in all honesty it looked like an entrance to flats or something, not a hotel. I looked around the surrounding area to see if it was elsewhere but alas it was said building. I i walked in with my large suitcase, and the first thing i seen was stairs, even though it said about a lift. I noticed a lift in the far corner, but the doors on it were weird, I could just about get the suitcase in. The hotel is situated on the 2nd floor. After checking in, I was informed I was to be on the next level, but when he saw the suitcase, he kept me on the 2nd floor instead. The door looked like it had seen better days, I'm glad you can only get in with the key, otherwise it would have been really dodgy. There is a shower in the room, but it doesn't work, the actual showers are in a separate area. If it doesn't work, why is it in the room? No curtains on the window. Only good thing about this hotel was a comfy bed and the ceiling fan

It was a lovely layout close to all the main attractions. The staff were lovely and very helpful. The only major gripe that I had was the coldness of the room. After getting stuck out in torrential downpours we has no additional heating in the room upon our return it was an ice box........

Service was amazing. Great location! Rooms could use updating but for those wanting to spend more time seeing sights than spend at a hotel, this place is worthy of your consideration!

Rooms were okay. They had a shower in the corner in the room which was a little strange and the shared bathroom flooded regularly. However, the staff were very friendly and happy to help with any queries I had.