2/10 Buruk
5 Maret 2015
Clogged Toilet & Bad Service
Very very very bad! We checked in around 5pm, when we're gonna go out at 7 pm, the parking lot was messed, our car couldn't get out, obstructed by 2 other cars. We had to wait for an hour for the hotel's officer to call the car owner, until we finally can get out from the parking lot.
We got back to the hotel at 11 pm, I found the toilet clogged and when it flushed the dirty water ran onto the floor. It was gross, stinky and disgusting. We wait for half an hour for someone to fix that, but there's only an officer who looked at that messed and not coming back to fix it.
I asked to move to another room, but they say it was fullbooked and we have to wait until the next morning. The manager wasn't stand by at the hotel, we only talk with the internship at the receptionist and they said there's no senior employee at night.
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