Grand Skylight Garden Hotel Shenzhen

I have had an awkward and unforgettable difficult experience that casts a heavy shadow on our entire stay at the hotel. One morning at 0945, my wife and I went down to the hotel restaurant to have breakfast in the hotel schedule, which is until 10 o'clock in the morning. At the entrance, the hotel representative welcomed us with a payment voucher and immediately went to pick up the Western-style (not much) main fried eggs as an omelette while we hold the plates with the food and before we could sit down to eat we went to her representative and said she was sorry but we could not continue To get a service that was just minutes to finish the schedule ie ten in the morning and in the background cooks began to collect the food products, we and my wife and I went out hungry and mostly hurt and ashamed. Please note that during our 10 days stay we received service from a number of people and officials who was very good and service, but this event overshadows our entire stay !! No doubt next time I will never get to this hotel again!

Hotel staffs are friendly and helpful. Breakfast services are excellent, and music played was soothing with the right level of volume.

The staff is helpful and speak english well. It was clean and A/C worked nicely. There was no issues with smoke.

The room had a crock-roach on the washroom floor for 2 days and no one care to clean it up. I confront the front desk and they didn’t offer me anything. Very disappointed at the service. Location is probably best in sz but pest issue and service is nonexistent

Comfortable, convenient, relaxing stay in central Shenzhen in accommodations reflective of the city's sleek, modern aesthetic.