Hotel Desirée

Like a lot of hotels in tourist areas of Italy this hotel could do with a renovation. The room had an offensive smell to it (like someone had spilt a couple of bottles of a foul smelling cheap perfume) and the staff were unable to accommodate in changing the room, as they said they were fully booked. Located the problem to be in the bathroom. Kept the windows opened all day to aerate the room, and closed the bathroom door when I was in the room, and that helped contain the odour to the bathroom only. Having said that, the bed was comfortable and the room and bathroom clean. Lovely breakfast included. 5 minute walk from Florence’s main train station Santa Maria Novella and 10 minutes walk (max) to the Duomo.

good location in the center of everything we need - food, shopping snd sites we visited.

Convenient to station & walking to sites. Friendly, helpful staff. 12 steps to climb with bags before lift.

Welcoming and helpful staff. We booked last minute, for one night, after missing last train to Rome. Rooms are outdated, but spacious with modern European bathrooms. Breakfast is varied and tasty. Quiet and clean place for one night. TV had to be changed manually because the remote stopped working. Fridge in room, items inside are not complimentary. Rugs on the tile floors would make the rooms cozy and less basic. Mosquito plug-ins available, as well as select iPhone and Android adapters and chargers for the night.

It’s more of a hostel. The building and rooms are very old and a little shabby. However, the service and staff are super friendly! The location is beyond perfect as it is a walking distance from tourist attractions and most importantly the train station.