Very disappointed with this stay, My wife loves the Greek people, usually they can do no wrong. But when we arrived at 1.30am only to be told that our room was not ready, then be put into a taxi and sent to another hotel for the night, that was not a good start to the holiday. Fortunately a room did become available, the next day at checkout time. That was convienent timing. We were then given a studio apartment on the 2nd floor, not quite the One bedroom apartment that I had booked. I discussed this with both of the supposed duty managers, the first telling me he would look into it, the second telling that we had the room that we had booked, despite me showing him my confirmation of having booked a one bed apartment. Eventually we were told that we could change rooms, . This room was a one bed as booked, but had no balcony, the patio doors opened on to a communal area that looked down into the basement dining room, This room No 106 also backs onto the lift. The room had two airconditioner units one in the living area and one in the bedroom, but you only get one controller so only one unit can be used, ours would only work the bedroom unit, so the kitchen and living area was very warm. They have a strict policy of no food or drink to be brought from your room to the pool area, even though these are self catering apartments ? Cold showers every morning, all the hot water gone before 8am. Many other faults but no space here to list them.