6/10 Good
Nov 23, 2024
No frills some chills
Disapointed that the pool was closed down the kids were looking forward to it. The heat in the room was set to 71 but never got there and blew cold air and the picture showed a bathtub and the room did not have one. Is a neat very clean building love the view of the city from the 8th floor. The room was oddly shaped in a horseshoe. 2 queen beds not soft very firm hard matresses. Recommend staying in the king suite next time. Those have the jetted tubs. Check in was very slow only had one person working. Also they were just putting up the christmas decorations so 2 ladders were just up and in the way. The parade was today those should have been up to coincide with the event and keep the clutter out of customers way. Also $12 for parking in the parking lot is just rude, there was no reinforcement of such or anything to put in your window to show you paid or that you were a hotel customer.
amy
amy, 1-night family trip
Verified Hotels.com guest review