Caye Caulker Plaza Hotel

Stealing! Do not stay in this hotel! During checking in we were informed to keep all important document, money and expensive belonging in the room safe, than we were asked to sign the waiver that hotel is not responsible for missing or stealing in the room, after that we were informed that we MUST leave room key each time when we leaving the room (JOKE). We checked in, we left everything in the room (important belingings in the safe) and we went out for the dinner. On the way back to the hotel we noticed that the guy from reception is standing in front of the hotel, when he saw us approaching he disappeared, we noticed that something is not right. We ran in to the lobby he wasn't there, I ran on the second floor to my room and I met another person near walking by my door, I asked where is the guy from reception he said he's fixing some problem in 3rd floor (very weird), 5 second ago he was in fron of the hotel. We came in to our room and the safe WAS OPENED!!! Money was missing. We went to the reception report and the guy who was (fixing on yhe 3rd floor) was seating at his desc! We told him what's going on, and we requested to see surveillance video, he said that today they have problems with cameras and nothing was recorded. We told him we are going to call police but he said that nothing we can do because we sign waiver that hotel is not responsible for missing things in your room. Unbelievable!

The staff here are very friendly and helpful! We enjoyed our stay and the central location of the hotel. The entire island experienced a power outage and the staff did everything they could to help and work through it. Basic place, but great AC and spacious rooms.

It was great and affordable! Martin, the front desk attendant was so kind and helpful.

Friendly people at reception. Big room, bed was comfortable. Clean place. Walking distance to ferries and restaurants. Great value.

Room was brand new and very nice. Area was a bit noisy though.

Great place to stay , the best service highly recommended

Amazing location, our room was clean, a/c was good and the black out curtains were great. There was a fridge which was useful. The staff were friendly and helpful. Coffee and tea making facilities downstairs every morning. The only downsides were; 1) The WiFi was terrible on the 3rd floor, pretty much couldn’t access it at all from the room. 2) A small thing but there was a sign in the bathroom about reusing towels to save water (which is great), we hung our towels up everyday as we didn’t feel they needed replacing but they were changed daily anyway.

I liked this hotel. Only slight issues were with the door key that was difficult to take out & the shower, which sometimes didn't get quite hot enough. But overall nice stay & would stay here again! And Caye Caulker is super awesome!!

The staff was helpful and friendly. Place was clean and comfy.

This hotel was fine for our quick one night stay, but in general leaves a lot to be desired. Most notably, there’s no hot water. Other downsides include way over worn bed and electrical wires hanging from the wall. Overall just pretty run down. Location is convenient.