6/10 Bagus
22 Feb 2026
We stayed here for one night for the Six Nations in Cardiff and while we expected a premium, the room is overpriced for what it is, especially then having to pay for breakfast on top.
The staff were superb on arrival and at front desk throughout our stay but you can tell the place still needs work. In our room there were bits of trim loose in the bathroom and the hairdryer didn’t work in our room so I had to go and borrow one from front desk.
Unfortunately breakfast was also poor quality and a forty minute wait between tea arriving and a bacon sandwich wasn’t great. In fairness the manager deducted the cost of the sandwich from the bill.
All round, the performance of the staff wasn’t enough to make us want to return.
David
David, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi
